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Optical department leader

London
Permanent
Nike
Posted: 19 December
Offer description

Job Title: Optical Manager

Location: Wembley

Employment Type: Full time

Contract Type: Permanent

Shift Pattern: Days (40 hrs per week)

Salary: Competitive salary plus benefits

Category: Optical, Retail Healthcare

Closing Date: 18 December 2025


Your Role

At Asda nothing is more important to us than the health and wellbeing of our customers and we pride ourselves on providing excellent service and clinical care. Our Optical Managers are key to our success, making sure the team has everything in place that they need to deliver. Our unique fixed price approach means there's no up‑selling. Single vision glasses are the same price as varifocals, and there are no top‑up costs for anti‑scratch or thinner lenses either, so we don't have to compromise a customer solution because of what someone can afford. With access to the wider Asda network, you will be supported by our Home Office teams who can offer clinical support and a team of Area Managers who will work alongside you to get the most out of your role every day. You will also be provided with regular business updates and feedback on your performance.


Schedule

Week 1: Saturday 09:00‑18:00
Monday 09:00‑18:00
Tuesday 09:00‑18:00
Wednesday 09:00‑18:00
Thursday 09:00‑18:00
Friday 09:00‑18:00
Week 2: Tuesday 09:00‑18:00
Wednesday 09:00‑18:00
Thursday 09:00‑18:00
Friday 09:00‑18:00


Responsibilities

* Oversee and manage the entire operation of the Optical department.
* Manage a team of Optometrists and Optical assistants.
* Oversee compliance processes and procedures.
* Review sales forecasting and departmental targets.
* Handle customer queries.
* Manage clinic operations and shop floor processes to ensure the department is well equipped.
* Coach and develop the team, demonstrating confidence in coaching others.


Qualifications

* Fully qualified dispensing optician registered with the GOC.
* On track to meet statutory CPD points requirement.
* Confident in coaching others.
* Excellent customer and patient care skills.
* Driven and ambitious to ensure the department meets its targets.
* Proven leadership skills in a fast‑paced Optics environment.
* Organised and able to manage time effectively.


Benefits

* Discretionary company bonus.
* Company pension up to 7% matched.
* 15% colleague discount in store and online.
* Free access to wellbeing services such as Stream Health Plan.
* Flexible working patterns in accordance with 7‑day opening.
* Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for fertility treatments.
* Inclusive culture supporting colleagues to bring their best and true selves to work.
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