Salary Grade 5, £26,402 to £26,824 per annum
Location County Hall, Newport, Isle of Wight
Join our Integrated Localities Social Care Team as an Administrative Officer and become a vital part of a service that transforms lives every single day.
This position will give you the opportunity to join a team that delivers compassionate, high-quality social care. You’ll play a key role in ensuring our systems run smoothly, our data is accurate, and our team is equipped to provide outstanding support.
Your day-to-day responsibilities will include keeping our databases and systems accurate and up to date, as well as gathering, analysing, and presenting key data and statistics to support informed decision-making. Acting as a first point of contact, you’ll handle incoming communications — including telephone calls, emails, and letters — with professionalism and care. You’ll also provide vital administrative support to team members, from booking appointments and managing diaries for the review team to organising meetings, taking minutes, and arranging room bookings. Additionally, you’ll maintain dashboards, rotas, and spreadsheets to help the team stay on track, while liaising directly with care providers, those who call on our support, and other professionals to ensure seamless coordination and service delivery.
This role offers genuine job satisfaction, knowing that every task you complete contributes to someone receiving the care and support they need. You’ll be part of a warm and collaborative team culture, working alongside passionate professionals who value kindness, respect, and shared purpose. It’s also a fantastic opportunity for professional growth, with plenty of scope to develop your skills in a dynamic, fast-paced environment. Most importantly, you’ll be making a meaningful impact in your community — playing a vital role in a service that truly matters.
If you have experience in administrative roles — especially within social care or public services — and are organised, detail-oriented, take pride in delivering high-quality work and thrive in a team setting, we’d love to hear from you.
* Annual leave entitlement of 32 days p/a PLUS public holidays!
* Discounted Solent ferry travel
* Island bus network discount
* Cycle to work scheme
* Discounted island sports & leisure gym membership
* National and local discounts & benefits schemes
* Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
* Travel allowance may be available if commuting from the mainland (subject to criteria)
The Isle of Wight Council currently does not have a license to sponsor overseas workers.
We actively promote the diversity of our workforce, and provide flexible working options (where appropriate) to support the different needs of our employees. We are an equal opportunities employer, proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.
We are a Disability Confident employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.
The Isle of Wight Council protects its employees from discrimination, and this is supported by;
The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via adverts@iow.gov.uk if you would like to receive a copy.
The Isle of Wight Council reserve the right to close vacancies earlier than stated, if required. To ensure your application is considered, it is recommended to submit your application promptly.
Out of Hours Standby and Call Out. You may be asked to provide support in exceptional circumstances, outside of usual business hours. Unless stated otherwise in the job summary for the role this is not part of the department’s usual standby arrangements.
For support completing your online application or for further information on how to apply, phone 01983 823134 or email callcentre@iow.gov.uk Only applications submitted online by the closing date will be accepted.
We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.
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