Were looking for an experienced Senior Business Analyst to drive service improvement within the Council. If youre motivated by change, innovation and delivering real organisational impact, this role is for you.
What youll do:
- Analyse, design and streamline business processes using agile, lean and best-practice tools.
-Lead service reviews, transformation projects and business improvement initiatives.
- Manage and develop a small team of Business Analysts and the Web Coordinator.
- Promote digital innovation and support delivery of the Councils wider service improvement agenda.
- Work with senior leaders, suppliers and partners to deliver improved, efficient services.
- Support performance management, customer care standards and effective use of data and technology.
Why join us?
- Influence organisation-wide service improvement.
- Work on high-impact, cross-cutting projects.
- An opportunity to innovate and shape modern, customer-focused services fit for the future
Apply now to help shape the future of our services and deliver positive change for our city.
The successful candidate will be able to demonstrate:
- Exp...