Field Service Engineer (1 Yr FTC) – Field based/ South UK – Diagnostics
About the Company:
We are looking for a Field Service Engineer with experience in the diagnostics or instrumentation industry to join the field engineering team on a 1 year fixed term contract servicing clients in the Southern half of the UK. This well-established company has a comprehensive benefits package.
Responsibilities:
* Provide support, training and advice on instrumentation to customers.
* Deliver and install instruments at client sites, handling system integration and providing client training.
* Participate in the design, development, and delivery of training programs.
* Respond to technical support inquiries, addressing concerns and identifying areas for improvement.
* Assist the sales team with demonstrations and related activities.
* Participate in alpha and beta testing of new software and hardware.
Requirements:
* Proven experience in a client-facing technical engineering role.
* Experience working remotely.
* Experience working autonomously.
* Ability to meet deadlines and prioritize tasks efficiently.
* Strong written and verbal communication skills.
* High attention to detail is essential.
* Flexibility to work across multiple locations as required.
* Full UK driving license.
* Proficiency in various IT applications, including Microsoft Office, and the ability to quickly learn new software.
* Openness to undertake training to enhance skills.
* Any experience in clinical laboratory practices would be a benefit.
* Any experience with software testing would be advantageous.