Sheffield Haworth is a global consultancy founded in 1993. We have a history of assisting our clients in realising their potential and delivering a competitive advantage in a fast-changing world. Our vision is to be a leading global consultancy in people and transformational change. Our services include Executive Search, On-demand Interim executives, Strategic Research and advisory, Change Consulting, and Leadership Advisory.
The Role
This role will be to manage the front of house and maintain a consistent, immaculate service to all visitors. The role is based in the London office, however being a global firm, there will be interaction with our other offices overseas. The front office administrator’s role is to ensure the smooth running of the reception area and to assist the group support team with other ad-hoc office administrative tasks.
Working Hours onsite: Monday to Friday from 08:00-17:30.
The successful candidate will ideally have administrative experience, preferably gained from within a financial or recruitment background.
* Bright, articulate (both oral and written) and well presented
* Operate the switchboard and direct all incoming calls
* Meet and greet clients and candidates and prepare refreshments
* Manage the office diary and all meeting room bookings
* Set up meeting rooms for internal meetings including AV equipment
* Organising catering for front of house functions
* Ensuring stocks for sundries and stationery are regularly replenished and stored
* Responsible for making sure all post is franked and taken to the post box
* Booking of couriers
* Responsible for security control/access passes for all employees/ visitors
* Part of the wider support team performing ad hoc tasks and formatting of documentation
Attributes
* Experience working in a busy fast paced reception or client suite, managing multiple phone lines and visitor management system
* Presentable and professional with high attention to detail
* Excellent communication skills (written and verbal)
* Excellent customer service skills
* Highly organised, friendly, helpful, with a calm and unflappable temperament
* Ability to multi-task, proactive and a team player
* Cultural alignment and brand ambassadorship
We are an equal opportunity employer and comply with the Equality Act 2010, we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or maternity, marital/civil partnerships, religion or belief, sex or sexual orientation, gender or gender reassignment, disability or race including colour, nationality, ethnic or national origin.
We will always seek to make appropriate adjustments to our recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from the application onwards, please let us know.
Please visit our Diversity, Equity, and Inclusion page to find out more.
If this sounds like the role for you, please send your CV to Natasha Marshall - HR Business Partner n.marshall@sheffieldhaworth.com or apply via the link. No agencies / R2Rs please.