Our client, a global energy consultancy, is looking for an experienced Account Manager to join their team. As the Account Manager, you will manage client relationships and service delivery for a portfolio of I&C clients, while also driving upsells, account renewals, and client retention. If you have 4+ years of experience in account management within an energy consultancy or TPI, a great understanding of flexible procurement contracts and a passion for delivering exceptional client service - apply today!!
Key responsibilities for the Account Manager:
* Offering full-service support to high profile, Industrial & Commercial clients
* Acting as the key point of contact, delivering tailored solutions for energy and sustainability needs
* Attending regular client meetings with a focus on upselling services and driving retention
* Ensuring smooth, efficient and on-time service delivery
* Handling and processing contract renewals
* Identifying and presenting value-added opportunities to enhance client outcomes
* Reviewing and refining energy and sustainability strategies for the upcoming year
* Advising clients on energy usage options and sustainability initiatives
* Leading the development and execution of energy procurement strategies
* Coordinating international service projects and ensuring consistent delivery across regions
Skills and experience required for the Account Manager:
* 4+ years account management experience ideally for an energy consultancy/ TPI
* Experience in account management of I&C clients
* Strong client-facing experience with a passion for delivering exceptional service
* Experience of risk managed flexible procurement, non-commodity charges, bureau services etc
* Demonstrated success in upselling, client retention, and contract renewals
* Commercially minded with a strong business-oriented approach
* Excellent communication, interpersonal, and customer relationship skills
* Analytical thinker who enjoys working with data to uncover trends and insights
* Capable of evaluating sustainability and efficiency ROI business cases with accuracy
* Must hold a full, clean UK driving licence
Ref: 15050
Role: Account Manager (B2B energy)
Location: Homebased (with travel in the Redhill office and client visits)
Salary: Competitive + bonus