ADMINISTRATOR/RECEPTIONIST
Location : Goole
Salary : £13.27/hr (equivalent to £27,600/annum)
Type of role : contract (ongoing)
About Company
Our client is a prominent railway infrastructure company committed to excellence in the rail industry. We are seeking a detail-oriented, organised, and customer-focused Warehouse Administrator/Receptionist to join our team. This essential role combines warehouse administration responsibilities with front-of-house reception duties. You will ensure accurate accounting of all materials received (inbound and outbound), provide administrative and customer support, and act as the first point of contact for visitors and callers to the facility.
Key Responsibilities
Reception & Front-of-House Duties
Act as the first point of contact for all visitors, clients, and suppliers entering the facility.
Manage the reception area, ensuring it remains tidy, professional, and welcoming.
Answer and direct incoming phone calls and emails promptly and professionally.
Manage visitor sign-in procedures, issue visitor passes, and ensure adherence to site security protocols.
Coordinate meeting room bookings and prepare rooms as required.
Handle incoming and outgoing post, parcels, and courier arrangements.
Provide general customer service support to internal and external stakeholders.
Data Inputting & Administration
Input data accurately into relevant Warehouse Management Systems (WMS).
Support and resolve receipt discrepancy queries and transport queries.
Provide timely, accurate, and high-quality management information reports (weekly/monthly).
Complete general administrative tasks to support daily operations.
Assist with any other ad hoc administrative duties as required.
Stakeholder Engagement
Work closely with team members to understand customer and supplier requirements and expectations.
Handle customer enquiries in a professional and efficient manner.
Maintain effective communication with internal teams, drivers, and external partners.
Facility & Operational Support
Manage procurement needs for the facility, including office supplies and basic equipment requests.
Support coordination of inbound and outbound materials as required.
Assist with maintaining compliance with site policies and safety requirements.
Continuous Improvement
Identify opportunities for operational or administrative improvements.
Propose and contribute to continuous improvement initiatives across the warehouse and reception functions.
Qualifications
Proficiency in Microsoft Office, including Word and Excel, with strong spreadsheet and data-entry skills.
Previous administration experience in a warehouse, logistics, or office environment.
Strong customer service orientation with excellent interpersonal skills.
Good written and verbal communication skills.
Ability to multitask, prioritise workloads, and manage front-of-house duties while supporting warehouse administration.
Highly organised, reliable, and able to work in a fast-paced environment.
How to Apply
This is an excellent opportunity to join a market leader so if you're interested in the role please do not hesitate to apply.
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