AI Sales Consultant – AI Customer Excellence Center
The Oracle AI Customer Excellence Center is part of the Customer Success Services organisation and is a global team of pre‑sales experts dedicated to helping customers achieve their business objectives by providing deep expertise to win sales opportunities and accelerate cloud adoption.
If you have enthusiasm, energy, and the ability to evangelize and expand the footprint of Oracle Cloud Platform and services through initiatives such as Gen AI Services, AI Agents, open‑source AI models, AI Services and Infrastructure in the Cloud, and AI SaaS Integrations.
You can articulate the credibility of Oracle’s GenAI Services, AI Agents, and AI Infrastructure products and solutions from technical to board level, with a particular focus on key decision makers in the customers’ organization.
You are experienced in two or more of these topics:
* Gen AI Services, AI Agents, LLMs
* Workflow automation tools (N8N, Langflow, etc.)
* AI on SaaS, AI Agents, and AI SaaS Integration
* GPU Clusters, AI Infrastructure
Oracle AI CEC can be a great place for you!
Key Responsibilities
* Lead pre‑sales technical and functional support for prospective clients, ensuring a positive customer experience.
* Focus on large or complex sales opportunities that require innovative solutions.
* Advise clients on overall solution architecture.
* Design, build, and deliver customer demonstrations, technology workshops, and webinars to showcase Oracle‑based solutions.
* Participate in or lead customer‑specific Proof of Concepts workshops or performance tests.
* Articulate the credibility of Oracle’s GenAI Services, AI Agents, AI Infrastructure, and Machine Learning Technology products and solutions from technical to board level, with a particular focus on key decision makers in the customers’ organization.
* Understand the competitive landscape, recognize and communicate opportunities to up‑sell based on product expertise.
* Have a thorough understanding of relevant technical architectures, their applicability to Oracle customers, and their comparative advantages and disadvantages.
* Liaise with the Oracle ecosystem – Account Teams and Sales Consulting to understand customer needs and pains.
* Ensure product teams learn and master new product features and absorb new technologies.
* Contribute to Sales Consulting communities and cross‑lob cooperation.
Experience & Expertise Requirements
* Minimum 5‑7 years of deep hands‑on technical experience, expertise, and skills in three or more of the following areas.
* Cloud AI Services experience and familiarity with Large Language Models (LLMs) are essential.
* AI Infrastructure Design: Lead the architecture and implementation of AI/HPC infrastructure using GPUs/TPUs, high‑speed networking, and scalable storage for GenAI/AI/ML workloads.
* AI Deployment: Proven experience deploying large models in production on public clouds (OCI, AWS, Azure, GCP) and hybrid environments using microservices and containerization (Docker, Kubernetes) for scalable and reliable operations.
* Large Language Models (LLMs): Deep expertise with closed and open‑source LLMs across the full AI lifecycle, training, fine‑tuning, and deployment for production inference.
* Performance Optimization: Optimize AI infrastructure and applications on Oracle OCI with a focus on computational efficiency and resource management.
* Security & Compliance: Ensure all AI infrastructure and solutions comply with industry standards and organizational policies on security, privacy, and data governance.
* Experience selling and positioning Oracle offerings.
* Excellent written and verbal communication skills.
* Ability to travel when required.
* Ability to build and maintain strong relationships with diverse stakeholders at all organizational levels.
* Advanced organization, time‑management, and project‑management skills.
* Advanced proficiency in English (both written and verbal).
Desired Attributes
* Confident and assertive.
* Positive attitude.
* Self‑starter comfortable working autonomously.
* Ability to empathize with customers and understand their perspectives.
* Skilled at balancing customer needs with Oracle’s objectives.
* Willingness to take initiative and assist wherever needed.
* Team player who actively seeks innovative ways to enhance Oracle’s customer service.
Education
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field is required.
Languages
English (proficiency required). Knowledge of an additional language is an asset.
Location
United Kingdom: London or Reading
Qualifications
Career Level – IC4
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