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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
MSS NFR (Non-Financial Risk) partners with the Market Securities Services in the embedding, remediation and improvement of the control environment in respect of key risks to the business, including adhering to the requirements of the Group Operational Risk Management Framework. The team delivers on control related priorities in a well-organised, effective, and collaborative manner.
We are currently seeking a professional to join our team in the role of: Strategy and Business Manager
The role reports to the MSS NFR Chief of Staff based in London and is responsible for delivering a wide variety of strategic, communications and people engagement initiatives impacting a team of 300 staff across NFR globally, and the wider MSS organisation. The role has direct exposure to the Head of MSS NFR and their Senior Leadership Team, working on strategic communications, governance submissions, people engagement activities and workforce planning.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In this role you will:
* Own the MSS NFR workforce plan, monitor T&E spend and maintain key NFR team data to enable annual processes such as performance
* Design and deliver communications to the NFR team on key updates and people engagement whilst working closely with the MSS Communications team on delivery of communications to the wider MSS audience on key risk management messages and procedure changes
* Work closely with the Head of MSS NFR and the global MSS NFR leadership team to shape the MSS NFR strategy
* Design and deliver key global people engagement and training initiatives to enable delivery of the MSS NFR strategy and create content for and manage event logistics for training, townhalls, leadership meetings and other in person or virtual events
* Action any ad hoc requests from the Head of MSS NFR
To be successful in this role you should meet the following requirements:
* Experience of working with Anaplan and maintaining a workforce plan is highly desirable, with an understanding of the MSS business, including Global Markets, Securities Services and/or MSS Operations
* Familiarity with the HSBC Risk Management Framework and management of non-financial risk would be beneficial
* Highly proficient in Microsoft Excel and Powerpoint with excellent written and verbal communication in English and strong stakeholder management skills and the ability to communicate engagingly and build rapport with a variety of senior stakeholders (MD)
* An ability to communicate strategic plans and deliverables clearly and impactful with very strong organisational, time management, and planning skills
* The ability to work independently, being highly motivated, self-directed and able to prioritise effectively to deliver multiple requirements simultaneously
This role is based in Edinburgh
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.
If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500