The vacancy About the role Contract : Permanent Hours : 40 hours per week Location(s) : You can be based at either of our workspaces in Tewkesbury or Chipping Sodbury We're looking for an experienced and motivated Facilities Services Delivery Manager to join our team. Reporting to the Facilities Services Programme Manager, you'll be responsible for leading and coaching a high-performing team of around 8-10 operatives across two geographical areas. Your focus will be on ensuring the effective delivery of essential compliance programmes, including: Water Safety PPMs Fire Safety PPMs (including fire extinguishers) Appliance safety (including laundry equipment) Portable Appliance Testing (PAT) Asbestos reinspection You'll also carry out pre- and post-work audits, ensure all compliance tasks are completed to a high standard, and manage jobs or aspects of jobs up to a value of £25K. This is a hands-on leadership role where you'll be inspiring your team to deliver excellent service, while ensuring safety, quality, and compliance at every stage. Join Bromford, part of BromfordFlagship, and become part of a leading housing provider delivering community-focused services across the Midlands and South West - all backed by the scale and ambition of the BromfordFlagship group. What we're looking for We're seeking a confident and knowledgeable leader who can bring both technical expertise and strong people management skills. The ideal candidate will have: Proven experience managing compliance programmes (water and fire safety) in construction and/or social housing sectors. Strong knowledge of water safety and fire safety, including BS5839-6 and relevant regulations. Ability to identify and address defects, and to deliver compliance tasks accurately and on time. A customer-focused approach, with experience delivering services in partnership with multiple stakeholders. Understanding of relevant building, housing, H&S, and technical legislation. Proficiency in ICT systems such as Microsoft Word, Excel, and Outlook. Strong communication skills and the ability to engage teams and stakeholders at all levels. Technical qualifications such as NVQ Level 3 (or equivalent) in an M&E discipline are desirable, as are BS5839-1 and Legionella Responsible Person qualifications (or the willingness to work towards them). Additional requirements A flexible approach to working hours and travel. Full UK driving licence. Ability to pass an Enhanced DBS and consumer check. Commitment to Bromford's DNA - acting as a role model, fostering collaboration, and maintaining the highest standards of service delivery. If you're ready to lead a skilled team, deliver outstanding facilities compliance services, and make a real difference to our customers, we'd love to hear from you. Benefits Package: Salary: £44,000 per year, with an annual salary review Company car or cash allowance alternative Performance Bonus: Based on individual and company-wide targets Flexible Working: We're happy to explore options if this is important to you Personal benefits fund: £500 annual allowance for benefits such as private medical insurance, dental treatment, critical illness cover, or gym membership Annual leave: 27 days per year, plus bank holidays, with an option to buy or sell up to 5 days Pension options: Choose from two pension schemes, with employer contributions of up to 10% Life Assurance Wellbeing Support - not just for you, but also for your partner, children, parents, and siblings. Plus, access to a free app with virtual GP services and mental health resources. Retail discounts: Save money on groceries, clothing, electronics, and more Family Leave - supporting colleagues with parental and dependant responsibilities, including maternity, paternity, adoption, parental, dependent care, and carers' leave. At Bromford, we've been certified as a Great Place to Work, and we're proud of our inclusive, values-led culture. Closing date: 4th September 2025 We recommend applying early, as we may close this vacancy sooner if we receive a high number of applications. If you have any questions or need assistance, please contact Natalie Sayer, Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk. About us We're part of one of the biggest housing associations in the country, Bromford Flagship. As Bromford, our purpose is simple and honest: we invest in homes and relationships so that people can thrive. We provide over 47,000 homes in the West Midlands and West of England; we have relationships with more than 112,000 customers; we have a strong balance sheet and we plan to deliver 11,000 more homes by 2032. But we're only just getting started. Through place-based working, our people build progress from the ground up. You'll find us at the heart of the communities we serve, forging stronger neighbourhood relationships, reacting faster to shifting needs, and planning smarter. And we've created a thriving place of our own - giving brilliant people like you the tools and opportunities to build a future. With development that helps you grow in your role, build future-ready skills, and perform at your best. All within a vibrant and inclusive culture guided by our DNA (https://www.bromford.co.uk/careers/working-for-bromford/). We're a place for people determined to make a difference. Bromford. A place to make your own. Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA community. Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 - Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK's Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford.