My client is a leading specialist in Buy to Let Mortgages. I am supporting them in the hire of a Pre-Offer Case Manager, this position would suit a candidate with strong office administration experience, keen to work in the mortgage sector and have the opportunity to develop within this role.
26,000 Office based.
Must Drive - Due to the location of the office unless you live very locally, free parking is provided
Monday to Friday 8.30-5.30 office based for the first 2-3 months. After training, 1 day a week WFH.
The pre-offer team are responsible for processing mortgage applications from the point of application to the point of formal offer.
This position requires accuracy, attention to detail, strong written and verbal communication skills, the ability to multitask and enjoy a being working in a fast-paced environment. Due to time critical projects at time you will need to adapt priorities, working as part of a team and on your own to achieve great results.
People Related Tasks
Build and maintain effective relationships with all new and existing clients.
Act as the first point of contact with any queries on all mortgage applications from pre offer stage to
offer.
Ensure timely, accurate and appropriate responses to telephone calls/enquiries
and any other correspondence from Mortgage brokers.
Liaise with Mortgage Brokers, appraising them of the progress of specific mortgage cases and
seeking to resolve any queries that arise.
Liaise with the Line Manager, escalating any specific problems for discussion and resolution.
Liaise with the underwriting team, ensuring that application requirements and conditions are
complied with and updated.
Benefits:
Private Health Care with no excess
4% Pension contributions
25 days holiday plus bank holidays
Death in service benefit
Social events and dress down Fridays
Supported training and free parking
Christmas and Summer team-building events
Yearly salary review
Please get in touch to hear more!
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INDCP
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