Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! BELIMITLESS" Job Description Job Description Are you someone who thrives on providing exceptional guest experiences? Do you enjoy building meaningful connections with customers while maintaining a professional demeanor? Look no further – at Ibis Cardiff Gate, we have an exciting opportunity for you! What You'll Do: · Welcome Guests · Foster Loyalty · Prioritize Guest Relations · Anticipate Needs · Handle Feedback · Maintain Brand Image · Inform Guests · Assist with Food & Beverage Service · Handle Administration What You'll Gain: · Career Development: · Training · Employee Benefits · Dynamic Work Environment · Welcoming Team · Many more Qualifications Previous experience in a similar role or a customer-focused role required. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent