Get AI-powered advice on this job and more exclusive features.
This range is provided by Intellect Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Intellect Group
IT Support Analyst – Insurance Sector | EC3 | £30–35K + Excellent Bonus
Hybrid Working – 4 Days in Office, Fridays from Home
We’re excited to be hiring an IT Support Analyst for a dynamic and fast-growing insurance firm based in the heart of EC3. This is a fantastic opportunity for someone looking to build their IT career within a supportive team and gain exposure to cloud-based projects and modern tech platforms.
You’ll be joining a close-knit IT team, working directly with the IT Manager to provide day-to-day support across the business. The role offers variety, responsibility, and real scope for learning and development – particularly around data reporting, SQL, and cloud technologies (training provided where needed).
What You’ll Be Doing:
* Providing first-line technical support across the business
* Maintaining excellent customer service and taking ownership of technical queries
* Logging, tracking, and escalating issues to third-party support as needed
* Assisting with Disaster Recovery planning and testing
* Keeping accurate records of IT assets and reviewing software versions
* Supporting reporting processes – including data analysis, batch files, PowerShell, and Power BI (training provided)
* Contributing to exciting cloud and infrastructure projects
* Around 2+ years of IT experience, ideally within insurance or financial services
* Familiarity with a Microsoft tech environment, including:
* Windows OS
* Microsoft Office 365
* Desktop support
* Excellent communication and problem-solving skills
* Organised, self-motivated, and eager to learn
* Experience with SQL or Power BI is a bonus, but full training will be provided
The Perks:
* Generous performance-based bonus
* Hybrid working – 4 days in a modern City of London office, Fridays from home
* Exposure to cloud platforms, security protocols, and reporting tools
* Great learning and career development opportunities in a friendly, growing team
Seniority level
* Associate
Employment type
* Full-time
Job function
* Information Technology
Industries
* Insurance, Insurance Agencies and Brokerages, and Financial Services
Referrals increase your chances of interviewing at Intellect Group by 2x
Get notified about new Information Technology Support Analyst jobs in London Area, United Kingdom.
#J-18808-Ljbffr