Job Description
Hotel Receptionist
£26,436
Outskirts of Ipswich
Driving licence essential due to location
A prestigious 2AA Rosette luxury hotel is looking for an experienced and friendly Hotel Receptionist to join its front-of-house team. This is a great opportunity to progress your career in a high-end yet relaxed environment, working across weddings, events, and daily guest services.
The Role:
You will ensure the smooth running of the front desk while delivering exceptional customer service.
Key duties:
Managing check-in/check-out and guest enquiries
Handling bookings and requests
Maintaining high service standards
Resolving issues professionally
Supporting team operations and revenue targets
Requirements
Previous hotel reception experience
Strong communication and organisation skills
Reliable, proactive, and team-focused
Good problem-solving ability
Hours
40 hours per week
Shifts: 8:30am–5pm or 11am–7pm
2 days off per week
Benefits
Straight shifts
Meals on duty
Career progression opportunities