Commercial Operations Executive - IT Hardware
Office-Based, Grays, Essex (Hybrid Considered)
Reporting to: Operations Manager
Ready to step into the commercial engine of a fast-growing IT business?
RTK Group is a growing, solutions-led IT business specialising in hardware supply, lifecycle services and global technology solutions. We deliver commercially competitive and operationally robust IT services to organisations across multiple sectors.
As demand continues to grow, we are strengthening our commercial operations function to support increased client activity and sales performance.
The Role
We are seeking a Commercial Operations Executive with experience in an IT reseller, MSP, distributor or vendor environment.
This role sits at the heart of our sales and delivery function, managing IT hardware quotes, coordinating orders, liaising with suppliers and communicating confidently with clients.
Key Responsibilities
Prepare accurate IT hardware quotes
Liaise with suppliers to obtain pricing and availability
Ensure correct product specification and compatibility
Manage orders from approval through to delivery
Coordinate internal teams and external suppliers
Respond to client queries regarding pricing, delivery timelines and product specifications
Raise purchase orders and support invoicing processes
Maintain CRM accuracy (WorkflowMax, HubSpot or similar)
Manage workflow/order systems
Monitor live orders and proactively resolve issues
Experience Required
Experience within an IT reseller, MSP, distributor or vendor environment
Proven experience preparing hardware quotes
Experience managing orders end-to-end
Strong understanding of IT hardware (laptops, servers, networking, peripherals)
Experience liaising with suppliers and managing pricing discussions
Skills & Attributes
Commercially confident and comfortable speaking with clients
Highly organised and detail-oriented
Proactive and solutions-focused
Able to manage multiple live orders simultaneously
Strong communication skills
What We Offer
Opportunity to join a growing and ambitious IT solutions business
Exposure to commercial sales processes
Career progression into Account Management or more commercially focused roles
Collaborative, fast-paced and supportive environment