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Customer care operative

Sevenoaks
Permanent
Wheatstone Solutions
Posted: 1 July
Offer description

Customer Care Operative - Permanent - Kent - £43,000+ Wheatstone Solutions are working with a Residential developer looking to recruit an experienced Customer Service Maintenance Operative into the team. The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes. This includes works from Carpentry, Plumbing, Decorating, Painting, Tiling throughout the warranty period. Benefits included: * Salary £43,000+ * Covering the Kent area predominantly. * Discretionary bonus * 25 days holiday plus BH * Van and Fuel Card Provided * Pension Duties of the role: * The Customer Care Operative will attend appointments for remediation of defects in occupied properties and complete any repairs or defects to a high standard. * Liaise with the Customer Care Team based in Head Office. * Ensure all required materials and resources are available prior to attending customers’ appointments. * Always maintain a high standard of professionalism and that excellent Customer Service is delivered. * Maintain cleanliness of the van, ensuring it is always clean and tidy and any faults or issues are reported. * Ensure the customers’ home is prepared prior to works to ensure upmost cleanliness on the finishing of projects. * Report to the team once appointments and tasks are completed and report back any i...

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