Planner – Nursing Workforce & Capacity Planning
Location: UK (Remote)
Industry: Healthcare / Clinical Services
Company Size: Large national healthcare provider (5,000+ employees)
Technet IT has partnered with a large UK healthcare organisation to appoint a Planner to support nursing workforce scheduling, demand forecasting, and capacity planning across a national clinical service.
This role sits within the Nursing Planning function and plays a critical part in ensuring the right clinical resources are deployed at the right time to meet patient demand and service level agreements.
The Role
The Planner will manage demand forecasting, workforce capacity planning, and nurse scheduling to ensure clinical services operate efficiently while maintaining high standards of patient care and regulatory compliance.
You will work closely with operational teams and nursing staff to analyse demand patterns, optimise resource allocation, and maintain flexible scheduling to support evolving patient needs.
Key Responsibilities
Demand & Capacity Planning
* Analyse historical service data to identify trends and improve demand forecasting accuracy
* Produce workload projections and capacity models to support operational planning
* Assess resource availability against patient referral demand and service level targets
* Deliver resource gap analysis and support recruitment or staffing planning where required
Resource Management
* Maintain workforce planning models and proactively identify anomalies or resource risks
* Manage shrinkage allowances, holiday planning, and staffing adjustments
* Use operational levers such as shift optimisation to ensure appropriate staffing levels
* Produce regular and ad-hoc reporting with actionable insights for operational leaders
Nursing Scheduling
* Develop and maintain monthly, weekly, and daily nurse schedules aligned to clinical requirements
* Plan patient visits considering travel, duration, and patient needs to maximise efficiency
* Ensure schedules account for absence risk, annual leave, training, and operational activities
* Monitor schedule accuracy and identify risks that may impact service delivery
Success Measures
* Improved forecasting accuracy and planning reliability
* Adequate resource levels to meet expected patient demand
* Schedules aligned to clinical service level agreements
* Effective management of workforce availability and shrinkage parameters
About You
* Experience in workforce planning or scheduling within a field-based or operational environment
* Strong analytical and capacity planning skills
* Comfortable working with operational data and forecasting models
* Advanced Excel skills and strong attention to detail
* Excellent problem-solving and communication skills
* Ability to manage multiple priorities in a fast-paced environment
* Understanding of healthcare or medical terminology is advantageous