Area Sales Manager - North East
Overview:
As an Area Manager, you will report into a Regional Manager and be responsible for overseeing several stores within your area. You will be tasked with motivating and managing your area team to provide exceptional customer service, exceed sales targets, and maintain the stores' visual appeal. You will lead and support your stores to deliver the highest possible will take appropriate action to address under performing stores and manage them effectively. Furthermore, you will support & challenge your team to achieve their full potential.
Responsibilities
* Manage your Area team in order to maintain customer retention and provide exceptional customer service.
* Ensure that your Area team provide a great customer experience by managing your stores service metrics.
* Ensure that all key performance indicators (KPIs) for stores are being met.
* Analysing Area performance and developing strategies to drive people/sales metrics
* Create, understand and interpret financial reports
* Identifying and developing commercial action plans that drive sales and service
* Encourage and lead your team in achieving and surpassing their targets.
* Recruit and retain the best Store Management & be accountable for the completion of the induction of new Managers into the business as well as monitoring & encouraging their progress.
* Ensure that training continues to be delivered for the area by working with support functions.
* Motivate, Inspire and empower staff to achieve their potential to create a “high performing” team.
* Continue to develop your management team and encourage internal growth by utilizing Head Office Training Academies.
* Ensure presentation across all stores is consistent with the brand/company image.
* Ensure that shops’ health and safety standards are adequately monitored and maintained by conducting regular Health & Safety inspections in store.
* Manage and monitor the area’s payroll budget in line with Area Sales Performance.
Skills/Experience/Knowledge needed
* Retail Management skills would be advantageous
* Exceptional leadership qualities and experience of managing a large and diverse team.
* Evidence of strong drive to achieve results through others
* Strong communication skills in a variety of media and audiences
* Strong Commercial awareness
* IT skills - Microsoft Outlook, Word and Excel
* Ability to manage time, organise & prioritise workload
* Travel will be essential
Benefits
* Competitive Salary
* Personal Development opportunities to learn and develop at work
* Company Pension Scheme
* Company Discount across all JD Group Brands
* Company Car
* Discretionary Bonus Scheme
* Private Health Care