Field Service Engineer - London - Permanent Contract
Region covered: South West England (ideally based in Bristol area)
Position summary
To maintain professional and profitable repair and preventive maintenance service business on Stryker’s products while ensuring compliance with the quality system and manufacturer specifications. Deliver technical assistance and documentation to internal and external customers.
Who we want
Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate.
Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
Analytical problem solvers. People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.
What you will do
1. Conducts technical analysis of product implementations, modifications and enhancements to product in accordance with specific customer specifications and implementations.
2. Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications, and recommends actions to company or customer representatives for coordinative product solution.
3. Assesses product needs in accordance with customer specifications. Conducts technical training and product briefing with customers, vendors and company representatives.
4. Acts as local on-site representative to customer's organization.
What you need
1. Degree in engineering medical electronics and camera technology or equivalent, or an extensive amount of practical knowledge gained through experience.
2. Fluency in both spoken and written (technical and medical) English.
3. Adequate IT knowledge (Microsoft Office, Lotus Notes, MFG/Pro, PS3, Outlook).
4. Minimum 3 years experience in medical electronics, combined with good mechanical skills.
5. Minimum 2 years experience in the hospital environment and health care work.
6. IT experience on administrative and technical level.
Who are Stryker
Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including orthopaedics, medical and surgical, and neurotechnology & spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries around the world. For more information, please visit our website at www.stryker.com.
#J-18808-Ljbffr