Warm hospitality and contemporary comfort combine with views over Ullswater and the fells. Another Place, The Lake is for taking it easy with your favourite people, exploring the wilderness, swimming beneath a full moon, paddleboarding across the lake, eating and drinking well, letting go and having a good time.
Another Place Hotel – a place to take your career to new heights. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest's holiday. We know what it means to work for a hotel which goes above and beyond for our team and guests.
Our Therapist Role
Our Swim Club therapists deliver professional treatments to guests in an environment of exceptional customer service. Reporting to the Senior House manager, you will need to have excellent communication skills as well as previous experience within a treatment's environment.
Joining our team means being part of a community that values excellence, innovation, and kindness in everything we do. Our commitment to our staff is reflected in our exceptional working environment - one that promotes work-life balance, professional development, and plenty of opportunities for growth.
This is a full-time, salaried position based on a 40-hour work week. Flexible part-time hours may be considered for the right candidate.
As Our Therapist You'll Be
∙ Delivering a range of beauty treatments to the standards defined by the Senior House manager, within the period specified. To include but not limited to; a range of massages, a range of facials and any other treatments that are required.
∙ Discussing the treatment list with guests, giving professional advice where needed.
∙ Ensuring all customer feedback is passed on to the Senior House manager.
∙ Helping to ensure a safe environment for both staff and guests and adhere to the hotel's health and safety policy and procedures.
∙ Keeping the treatment rooms clean and tidy (to the required standards) at all times.
∙ Ensuring all the utensils and equipment are sterilised after every treatment.
∙ Managing the days bookings effectively, to ensure that any changes are considered, meeting the ever-changing needs of our guests.
The Skills You'll Be Sharing With Us
∙ NVQ level 3 in beauty therapy or an equivalent qualification i.e. BTEC or ITEC level 3
∙ Self-motivated and able to work under own initiative
∙ Outstanding customer care skills
∙ An enthusiastic and bright personality
∙ Excellent attention to detail
∙ Organised and efficient
∙ Discrete and trustworthy
∙ Ability to multitask
∙ Excellent people skills
∙ Excellent communication skills
What We'll Offer You In Return
∙ A relaxed, professional place to work in a beautiful location – right on the shores of Ullswater
∙ Excellent career prospects in an ever-expanding organisation
∙ Special rates for you and your friends & family to stay at Another Place and Watergate Bay Hotel
∙ Team discounts on treatments in Swim Club
∙ Discounts for you and your friends & family to eat at our restaurants: at Rampsbeck, Living Space and Glasshouse
∙ Team social events throughout the year
∙ Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing your finances
From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located in 18 acres of Lake District National Park, you'll never be short on inspiration.
If you would love to join us our Therapist apply now and be part of our journey at The Lake, a wonderful place to work.