Job Summary
Job Title : Hotel Receptionist / Front of Hose
Salary : Starting at £12.21 per hour, with higher rates based on experience
Location: The Palms Hotel London, Hornchurch RM11 3UJ
The Palms Hotel London is seeking a professional, customer-focused Receptionist / Front OF House Coordinator to join our team. If you are passionate about guest service and thrive in a fast-paced hospitality environment, we would love to hear from you.
Roles Available:
* Part-time and Full-time
* Day Receptionist & Night Receptionist
* SIA Badge is an advantage
Key Responsibilities:
* Welcome and assist guests with check-in/out
* Handle phone and email enquiries
* Manage bookings (training provided)
* Coordinate with other departments such as Housekeeping, Operations and Sales
* Maintain a tidy, organised reception desk
* Be the first point of contact for guest enquiries and handle complaint resolution
Requirements:
* 1+ year front office/reception experience (hospitality preferred)
* Strong communication and interpersonal skills
* Quick learner for booking systems
* Weekend availability
* Professional, reliable, and positive
What We Offer:
* Competitive pay (starting at £12.21/hour, with higher rates based on experience)
* Free on-site parking
* Supportive team environment
* Training and career growth opportunities
How to Apply:
Send your CV and a short cover letter outlining your experience and availability to
Details:
* Job type: Full-time / Part-time
* Language: English (required)
* Work authorisation: United Kingdom (required)
* Expected start date: Immediate based on Right to Work Verification and Reference Checks
* Work location: On-site
Job Types: Full-time, Part-time
Pay: From £12.21 per hour
Expected hours: 20 – 40 per week
Experience:
* Hospitality : 1 year (required)
Licence/Certification:
* SIA Badge (preferred)
Work Location: In person