Job Title: Receptionist
Salary: £25,396.80 per annum / £12.21 per hour, 40 hours per week (5 days)
We are seeking a friendly, passionate, and energetic Receptionist to join our team. As the first point of contact, you will set the tone for every guest’s stay by providing a warm welcome, answering questions, and offering information about hotel services, facilities, and the local area to enhance their visit.
You will represent our hotel to guests staying on-site and those visiting our restaurants, bars, and meeting rooms. A natural hospitality charm and a passion for service are essential.
Experience in a branded hotel environment is preferred but not essential, as full training will be provided. Our hotel operates 7 days a week, 365 days a year, requiring flexibility for various shifts, including evenings and weekends. Shift patterns and hours are flexible and can be discussed at interview.
We offer nationally recognized apprenticeships alongside comprehensive brand training, supporting your career development.
Additional Benefits:
* Exclusive discounts for staff, friends, and family, including rooms from just £30 Bed and Breakfast at UK hotels.
* Discounted stays for friends and family.
* 50% discount in our restaurants and bars.
* Free meals while on duty.
* Access to high-street discounts on shops and experiences.
* Up to 40% savings on bikes through the Cycle To Work Scheme.
* Generous refer-a-friend bonuses starting at £250.
Health and Wellbeing:
* Wellness activities, including healthy lunches, walks, and pay day treats.
* Access to a 24/7 Employee Assistance Programme for confidential support.
* Healthcare Cash Plan options from £5/month.
Career Growth Support:
* Fully funded apprenticeship programmes.
* Internal development programmes to support your growth.
* Monthly and annual service awards to recognize your achievements.
We are an equal opportunities employer welcoming applications from all qualified individuals regardless of race, sex, disability, religion/belief, sexual orientation, or age. Our hotel portfolio includes 37 properties across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott, and Courtyard by Marriott. We have ambitious growth plans for 2025 and beyond.
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