Job Description
We are seeking a highly professional and motivated individual, who is multi-lingual and fluent in Spanish, to join our team as an International Commercial Coordinator (Emerging Markets).
Based in our Head Office in Broxburn, Scotland, you will support our regional Commercial Director in driving business development across some of our most dynamic, fast moving and exciting markets, including the Middle East, Africa, Commonwealth of Independent States (CIS) and Latin America.
Providing comprehensive commercial support and acting as the primary liaison between Operations, Marketing and Accounts to ensure service excellence, you will be proficient in managing smaller customer accounts to enable Directors to focus on strategic priorities.
This position requires delivering all Ian Macleod Distillers’ standards and values with agility, accountability and a proactive approach. Multi language skills are essential to facilitate effective engagement in various markets, particularly Spanish for the Latin America market.
Key Responsibilities
1. Engage with customers in a professional and articulate manner
2. Build rapport and maintain positive customer relationships
3. Handle customer queries and complaints with integrity and professionalism
4. Provide administrative supp...