Head of Ecommerce – Myprotein Western Europe
About THG
We are THG, a global ecommerce group on a mission to be the online leader in beauty and sports nutrition. Our portfolio includes LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty. From Manchester to New York, we’re powered by a team of over 2,500 people who work together, lead by example, and think BIG.
Role
Head of Ecommerce – Western Europe & DACH (Internally called General Manager – Western Europe & DACH)
Brand: Myprotein
Reporting to: Chief Commercial Officer
Location: THG HQ, Manchester (WA15 0AF) – Fully Office Based
THG Nutrition is home to some of the best‑loved and most trusted names in wellbeing and nutrition, including Myprotein, the world's largest online sports nutrition brand, and its family of brands—Myvegan, Myvitamins and MP Activewear.
Responsibilities
* Own the P&L and deliver sustainable growth across DACH, France & Benelux, driving revenue, margin and profitability targets.
* Develop and execute a comprehensive annual business and marketing strategy that delivers brand and commercial objectives.
* Lead cross‑functional teams, including trading and marketing, to deliver best‑in‑class customer experience and brand consistency across all touchpoints.
* Drive commercial performance, leveraging data insights to inform decisions on pricing, promotions and product strategy.
* Collaborate closely with key departments including supply chain, logistics, finance and compliance to ensure efficient market operations.
* Oversee marketing strategy, aligning paid and organic channels, CRM, influencer activity and brand campaigns to drive acquisition and retention.
* Build strong regional partnerships and maintain a deep understanding of market trends, competitors and consumer behaviour to identify growth opportunities.
* Foster a high‑performance culture, providing leadership, mentorship and professional development to team members across the region.
Qualifications
* Minimum of 5+ years’ experience in e‑commerce, digital marketing or general management, ideally within a consumer brand or FMCG environment.
* 3+ years’ experience in a management/leadership role managing cross‑functional teams.
* Proven track record of P&L ownership and delivering profitable growth across multiple markets.
* Deep understanding of e‑commerce and digital marketing landscapes across Western EU, including trading performance and localisation strategies.
* Strong commercial and analytical acumen, with the ability to translate data into actionable insight.
* Experience leading and developing teams within a high‑growth, fast‑paced business.
* Excellent stakeholder management and communication skills, with the ability to influence at all levels.
* Fluent in English. Additional language (Dutch, German, French) highly desirable.
* Entrepreneurial mindset with a passion for health, fitness and innovation.
What We Offer
Career Development
* Access bespoke development programmes designed by our in‑house L&D team.
* Continued up‑skilling through programmes delivered in partnership with an industry‑leading training provider.
Enhanced Leave
* 25 days annual leave plus bank holidays.
* Enjoy your birthday off—no work on that day.
* Enhanced maternity and paternity pay, depending on length of service.
* Up to 10 days compassionate leave.
* Buy back up to 3 days each year.
* Unlock 2 days volunteer leave after 12 months.
Wellbeing Support
* Access to face‑to‑face and virtual appointments with our in‑house GP.
* Access to the 24/7 Employee Assistance Programme (EAP) provided by Bupa.
* State‑of‑the‑art on‑site gym.
* Access to an on‑site physio.
Other Perks
* Save up to 12% on personal tech through our salary sacrifice scheme.
* Subsidised bus pass from Manchester City Centre to our ICON office.
* Up to 50% staff discount on THG brands.
* On‑site staff shop and on‑site barber.
* Refer a suitable candidate and earn up to £1,000 when they pass probation.
* Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident, Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse and inclusive environment and welcomes applications from all sections of the community.
We endeavour to respond to every application within 14 days. If you haven’t heard from us within that time, please contact a member of our Talent team for an update.
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