Thrive Oldham is recruiting an Operations Manager for our well-established client in the Merthyr, South Wales area.
Working as part of the Senior Leadership team, the Operations Manager will assume overall responsibility for Production, Planning, Quality, Maintenance, Warehouse/Logistics, and Facilities. The role involves leading teams to ensure the health & safety of all associates is a top priority, while maintaining high standards of housekeeping & organization, and achieving or exceeding production plans to meet customer expectations.
The role also includes managing and reporting departmental KPIs and plans for continuous improvement.
Responsibilities:
* Reduce all internal risks & ensure adherence to all Health & Safety regulations
* Promote high standards of product quality while maintaining excellent housekeeping standards throughout the factory
* Ensure all production targets and plans are achieved in line with requirements
* Maintain control over labour costs, including overtime, within the budget
* Manage production supervision & associates in daily manufacturing activities to meet or exceed KPI targets
* Address labour and quality concerns promptly by managing workforce output
* Implement long-term growth plans and develop strategies to achieve production goals
* Ensure a "right first time" approach to quality
* Plan resources & schedule workloads aligned with customer demands
* Manage & control all processes/equipment to ensure high productivity and proactively identify bottlenecks, providing solutions
* Maintain tight control over timekeeping & attendance
* Attend internal and customer meetings to ensure objectives are met
* Communicate effectively across departments and encourage feedback
* Promote product and customer awareness among production staff through continuous improvement methodologies
* Support business management teams in implementing policies, standards, and goals
* Provide motivation, support, and guidance to staff
* Actively promote and document training & development of employees
* Ensure manufacturing flexibility charts are current and relevant
Key Performance Indicators (KPIs):
* Zero reportable incidents
* High housekeeping standards throughout manufacturing
* Achievement of monthly plans/forecasts
* Customer On-Time Delivery (OTD) percentage
* Production loading efficiency
* Labour costs & Overtime management
* Scrap & internal reject rates
* Employee morale & team interaction
* Continuous improvement initiatives
Skills & Experience:
* Minimum of 5 years in a similar operations role within manufacturing
* Degree or HNC in business operations management or related field
* Training in Continuous Improvement Techniques such as Six Sigma or LEAN
* Strong leadership and management skills in a fast-paced, changing environment
* Experience solving tactical operational issues alongside strategic planning
* Hands-on approach, visible and engaging with all team levels
* Ability to inspire and coach high-performing teams
* Organized, methodical, and calm under pressure
* Knowledge of maintenance and plant management is essential
Salary: Competitive, to be determined
Working Days: [Details unspecified]
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