Are you ready to make a difference?
ATA Sameday is looking for an enthusiastic and dedicated individual to join our team as a Full-Time Logistics Coordinator. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service.
Overall Purpose of the Role
As Logistics Coordinator, you will act as the main point of contact for our clients, ensuring their needs are met and processes are followed accurately. You will oversee customer accounts, understand client requirements, and implement processes and integrations to effectively gather and manage data.
You will also ensure billing details are accurate for each consignment and communicate clearly with the accounts department to maintain smooth financial operations.
Key Responsibilities
1. Act as the primary contact for assigned customer accounts
2. Respond to all communications across various platforms in a timely and professional manner
3. Action all customer requests promptly and efficiently
4. Assess transport requirements and quote accurately, ensuring the correct vehicle size is assigned based on load size and weight
5. Maintain strong, positive relationships with existing customers
<...