Regional People Partner (South West)
Location: South West England (field-based with regular travel across the region)
Reporting to: Head of People
Salary: Up to £45,000 DOE + generous car allowance
Contract: Full time, permanent
About Harbour Hotels
Harbour Hotels is a collection of luxury leisure hotels set in some of the most desirable coastal and countryside locations across the UK. We pride ourselves on delivering exceptional guest experiences, underpinned by committed, engaged and well-supported teams.
Our People function plays a vital role in enabling our General Managers and hotel leadership teams to deliver high-performing, compliant and people-focused operations.
The Role
We are looking for an experienced Regional People Partner to support our hotels across the South West region. This is a true HR Business Partner role, with a strong operational focus and significant exposure to Employee Relations across the group.
You will act as a trusted partner to General Managers, providing pragmatic, commercially minded HR support while ensuring consistent application of policies, procedures and best practice across the collection.
Working closely with our retained HR consultancy (who provide day‑to‑day advisory support), this role focuses on ownership, coaching, hands‑on HR operations and people strategy delivery. You’ll join a small, collaborative HR team and report directly to the Head of People, with a high degree of autonomy to manage your own diary and regional priorities.
This is a busy, varied and highly visible role, ideal for an HR generalist who enjoys being in the business, developing ER expertise and supporting leaders in a fast‑paced, multi‑site environment.
Key Responsibilities HR Business Partnering & Operational Support
* Act as the primary People Partner for General Managers in the South West region, building strong, credible relationships
* Provide hands‑on HR support across the full employee lifecycle
* Coach and influence leaders to effectively manage people matters in line with policy, best practice and company values
* Ensure consistent application of HR policies, procedures and employment legislation
Employee Relations (Group-Wide)
* Support complex and high-risk ER cases across the Harbour Hotels collection, working in partnership with our HR consultancy
* Guide and coach managers through investigations, disciplinaries, grievances, absences and performance management
* Develop the ER capability of General Managers and senior hotel leaders
Compliance & Governance
* Ensure all team members have valid and up‑to‑date Right to Work documentation
* Drive compliance with employment law, company policies and internal standards
* Support audits and ensure hotels remain aligned with people-related regulatory requirements
People Systems & Data
* Ensure hotels are using People Systems correctly and consistently
* Support system adoption, data accuracy and adherence to processes
* Use people data to identify trends, risks and opportunities within the region
Learning & Development
* Deliver and support HR-related training workshops for hotel leadership teams
* Identify people capability gaps and work with the Head of People to develop solutions
People Strategy & Projects
* Support the delivery of the wider People Strategy across the region
* Contribute to HR policy development, review and implementation
* Partner on HR projects and initiatives as required
Travel Requirements
* Regular weekly travel across hotels in the South West
* Occasional travel to South East locations and Head Office meetings
About You
You’ll be a confident, proactive HR generalist who enjoys variety, autonomy and building relationships in the business.
Essential
* CIPD Level 5
* Proven experience in a multi-site HR role
* Strong hands‑on HR operational and ER experience
* Ability to self‑manage, prioritise and work autonomously
* Confident coaching senior leaders and influencing decision‑making
* Full UK driving licence
Desirable
* Experience within hospitality, ideally luxury leisure hotels
* Alternatively, background in retail or other fast‑paced, customer‑focused, multi‑site environments
* Experience working alongside external HR consultants
What’s in It for You
* Competitive salary up to £45,000 DOE
* Generous car allowance
* High level of autonomy to manage your own diary and region
* Significant exposure to complex ER and strategic HR activity
* Supportive Head of People and close‑knit HR team
* Opportunity to make a visible impact across a growing luxury hotel collection
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