Warehouse Shift Manager Location: Gotham, Nottinghamshire (NG11) Shift Pattern: Shift-based role (days/nights as required) Reporting to: Site Manager We are recruiting an experienced Warehouse Shift Manager to lead a busy Distribution Centre operation based at our Gotham (NG11) site. This is a hands‑on leadership role, responsible for managing people, processes, performance and safety across an operational shift. You will play a critical role in driving efficiency, stock accuracy, colleague engagement and compliance in a fast‑paced logistics environment. Key Responsibilities As Warehouse Shift Manager, you will: Lead and motivate a team of Warehouse Supervisors and Operatives across all areas of the Distribution Centre Take full accountability for shift performance, ensuring all contracted KPIs are achieved Drive Stock Record Accuracy (SRA) through audits, accuracy checks, reporting and corrective actions Manage labour resources effectively, including permanent and temporary labour, forecasts, budgets and productivity Own and maintain operational documentation including SOPs, SSOW, training plans and returns processes Ensure full compliance with health, safety and site controls, protecting colleagues, equipment and facilities Manage professional incident response and escalation across site operations Own and maintain fire evacuation and safety procedures Work collaboratively with the site Transport operation to ensure effective warehouse-to-dispatch execution Support operational failure recovery across people, processes and communications Control contractor activity on site as required People Management & Leadership You will also be responsible for: Ensuring all colleagues are fully trained and skilled to meet customer requirements, with a strong focus on wellbeing Managing all people processes including: Attendance and sickness (ASH) management and reporting Return-to-work meetings Performance improvement and colleague development plans Investigations and disciplinary processes Driving colleague engagement and improving engagement scores year-on-year Delivering regular shift briefings and departmental briefings Attending management meetings as part of the site leadership team Financial & Operational Control Manage daily, weekly and monthly operational expenditure Ensure payroll accuracy and swift resolution of any exceptions Support workforce capacity planning and lead regular performance reviews Review and maintain Business Continuity Plans Support and deliver warehouse change control initiatives, driving benefit for both the customer and the business Continuous Improvement Drive the Continuous Improvement (CI) agenda across the warehouse operation Ensure contractual service levels, productivity and efficiency targets are met or exceeded Support HR dashboard improvements and operational performance reporting Skills & Experience Required Proven experience as a Warehouse Shift Manager, Operations Manager or similar leadership role Background in logistics, distribution or warehousing environments Strong people management and leadership capability Solid understanding of warehouse health & safety and compliance standards Experience managing labour planning, agency labour and operational budgets Confident using KPIs, efficiency metrics and stock accuracy controls Excellent communication, problem-solving and decision-making skills Comfortable working in a fast-paced, shift-based operation Why Join Us? A key leadership role at a strategically important site in Gotham (NG11) Opportunity to influence safety, performance and engagement Career development and progression opportunities Supportive leadership team and a strong operational culture Apply now to join our team and take the next step in your logistics leadership career. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.