Application Support Specialist – Global Banking & Markets – Birmingham – Associate location_on Birmingham, West Midlands, England, United Kingdom
TEAM/ROLE:
Application Support Specialist
WHO WE ARE:
Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork.
TEAM OVERVIEW:
The FICC team operates in a dynamic trading environment with diverse financial products. We seek passionate candidates with strong communication skills, coding experience, and a commitment to resolving technical issues efficiently. Responsibilities include managing incidents, identifying recurring issues, training users, and creating clear documentation.
ROLE AND RESPONSIBILITIES:
As an L3 Application Specialist, you will support front office operations for Interest Rates applications by troubleshooting data, infrastructure, or code issues. Key tasks include:
* Analyzing and resolving application issues
* Debugging code and identifying root causes
* Communicating with users, developers, and stakeholders
* Improving application stability and performance
* Automating processes using Engineering tools
* Participating in change management
* Creating runbooks and user documentation
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
* Bachelor's degree and five years of software development experience
MUST HAVE SKILLS AND LICENSES REQUIRED TO PERFORM THE JOB:
* Practical knowledge of Data Structures
* Problem-solving skills in development or production environments
* Proficiency in Java or Python, Shell scripting, Linux, SQL, Sybase ASE/IQ
* Ability to read and debug code
* Experience in software release and change management
OPTIONAL SKILLS OR QUALIFICATIONS (NICE TO HAVE):
* Financial services industry experience
* Knowledge of Fixed Income products
* Degree in Computer Science
At Goldman Sachs, we commit our people, capital, and ideas to help our clients, shareholders, and communities grow. Founded in 1869, we are a leading global investment banking, securities, and investment management firm. Headquartered in New York, we maintain offices worldwide.
We believe who you are makes you better at what you do. We're committed to fostering diversity and inclusion by providing opportunities for professional and personal growth through training, development, benefits, wellness, and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We’re dedicated to providing reasonable accommodations for candidates with disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
Goldman Sachs is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, veteran status, disability, or other protected characteristics.
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