Job Description
Carnival UK & P&O Cruises are a leading name in the holiday sector, dedicated to delivering unforgettable holiday happiness to our guests. Our success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive.
In our continuous journey of growth and innovation at Carnival UK, we are seeking
Trade Channels Manager to bring fresh insights and expertise to our P&O Cruises department.
Role Overview
Part of the Sales team, the Trade Channels Manager leads the planning and execution of a multi-channel B2B communication strategy across social media, email and trade publications - driving P&O Cruises performance in the travel industry. This role is accountable for the Travel agent Reward & Loyalty scheme, utilising insights and analytics to deliver engaging incentives whilst ensuring P&O Cruises remains easy to do business and top-of-mind for agents to sell and recommend.
The Trade Channels manager identifies valuable trade sponsorships, events and award opportunities, providing recommendations to senior leaders to enhance visibility and appeal of P&O Cruises within the travel market. A strong influencer with marketing and leadership experience, the Trade Channels Manager inspires colleagues and direct reports to deliver exceptional B2B campaigns and experiences at every opportunity.
This pivotal role will involve:
* Lead and manage the team to deliver a consistent, multi-channel communication strategy across social media, email, and trade publications aligned to Brand Guidelines.
* Ensure effective trade messaging, including operational updates, product launches, sales campaigns and incentives.
* Collaborate cross-functionally with Brand, PR, Marketing, Events and other brands to deliver impactful B2B communications.
* Drive CRM and loyalty initiatives; shaping the user journey, growing the database and leading on the delivery of the B2B Reward & Loyalty scheme.
This role is positioned at CUK08 level within our organisation and is available on a full-time, 12 month fixed term basis. We offer hybrid work including up to two days from home.
What You'll Bring
Your unique background and skills are what will make you stand out. We're looking for:
* Experience of creating and managing multi-channel communications
* Proven management and leadership experience with the expertise to effectively prioritise
* Exceptional interpersonal and presentation skills
* Ability to assess the ‘big picture’ and work towards improving efficiency and optimising delivery
About You: The Ideal Candidate
You are more than just your CV. You're someone who brings:
* Experience of working as part of a Sales team ideally in Travel.
* Project management experience
* Experience working with suppliers, agencies and/or 3rd party vendors.
* B2B Marketing experience
* Website CMS
* Advertising and copywriting experience
* Marketing studio or creative design experience
Application Guidance
Diversity is our strength, and we encourage applications from those with varied experiences, whether you meet every listed requirement or not. If you’re passionate and looking for an opportunity to grow, we’d love to hear from you.
Why Join Us?
Working with us means more than just a role. It’s about being part of a team that values well-being and personal growth. Read our employee experience guide to learn more about life as a Carnival UK colleague.
CUK-employee-experience-guide-July-2025.pdf
Here’s what we offer:
* Employee Discounted Cruising plus Friends and Family offers
* Annual bonus
* Minimum 25 days leave, bank holiday allowance and holiday trading scheme
* Recognition scheme with prizes and awards
* Regular office events including live entertainment, lifestyle events and charity partner fundraisers
* Extensive learning and development opportunities
* Employee-led networks
* Employee Assistance and Wellbeing programmes
* Company paid Health Cash Plan and health assessment
* In-house Occupational Health help and access to digital GP
* Life Assurance
* Parental and adoption leave
* Employee Shares Plan
* Electric Car and Cycle to Work schemes
* Onsite restaurant offering range of healthy cooked and grab and go meals
* Discounted retail and leisure via discounts portal
* Contributory Defined Contribution Pension scheme
* A friendly welcome with help settling in
Due to the popularity of our roles and our commitment to finding the best talent, we might close applications earlier than advertised. Don’t miss out on this opportunity to become part of a team dedicated to creating unforgettable holiday happiness. Apply today to start your journey with us.
Recruitment Journey
For more information on your recruitment journey, please visit https://bit.ly/CUKCandidateJourney.
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About Us
Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.
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