All about the role
We have a fantastic opportunity for an individual to join the Identity & Access Management team within our Enterprise IT department. Working closely with colleagues in the UK, Netherlands and Canada you’ll have a global remit to help manage and support key underlying corporate systems, including Okta, Identity Manager and more! You will be working with Identity Governance and Administration and have the opportunity to make a real impact on the business by continuing to automate our Identity Governance processes. We’re responsible for Identity & Access Management and Identity Governance, covering both the tools and the processes involved. We’re split between day to day business support and agile based projects, and the successful individual would be involved in both areas.
These are some of the key ingredients to the role:
* Implementation and governance of global IAM processes
* Development of our Identity Governance Automation using Identity Manager from One Identity and Okta
* Management of project work, delivered in 2 week sprints
* Owning and resolving reported 3rd line issues, proactively identifying issues and resolving before they cause an impact
* Delivering quality - providing detailed, timely updates on user issues, autonomously producing documentation and updating production incident tickets
* Communicating - transparently communicating at an appropriate technical level to the wider Enterprise IT team and more senior project stakeholders
* Working with others - Working with others within the IAM team, wider EIT team and other parts of tech
* Audit compliance
* On Call for out of hours 3rd line support in rotation with other team members.
What will you bring to the table?
* Experience with Identity and Access Management / Identity Governance, including implementing concepts such as Role Based Access Control, Segregation of Duties and access recertification (preferably in an automated fashion)
* Experience administering a solution such as Okta Identity Governance or Sailpoint/Forgerock/One Identity Manager
* The ability to work on projects and day to day support duties independently with minimal supervision
* Great communication skills, being proactive in sharing information and status updates with others, especially across time zones
* Experience troubleshooting complicated issues that may affect multiple users or sites
* A good understanding of SCIM, SAML and OpenID
You'll have an advantage if you have:
* Experience using Okta - Okta Certified Professional & Okta Certified Administrator
* General experience of SSO and user provisioning
* General knowledge of working in a cloud environment
* Scripting (Powershell/Python for eg) or willing to learn
* Experience with automation of infrastructure deployment / infrastructure as code
* Knowledge of authentication protocols and authorization servers/APIs