Join us as an Equestrian Assistant Manager at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are known for having the absolute best people in the industry. When you join us as am Equestrian Assistantyou start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
As an Equestrian Assistant Managerat Coworth Park, here are just some of the great benefits you will receive:
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o Fantastic Employee bonus scheme and Excellent Service charge
o Complimentary stays including breakfast across the Dorchester Collection Hotels
o 50% F&B discount at selected bars and restaurants within the Dorchester Collection
o Vibrant Social events that bring employees together including a Winter ball
o Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme
o Apprenticeship, training and development opportunities
o Up to £1000 bonus when you recommend a friend
o Access to immediate well being advice, because We Care about our employees
What you'll do
You'll love what you do and take pride in delighting our guests:
Stable Duties
* Managing horses daily routine, feed and exercise to keep them fit and well schooled for guests to ride safely.
* Managing horses shoeing, worming, saddlery, dentistry and veterinary requirements.
* Carry out daily tasks including feed, hay, muck out, turn out, groom, bandage, keep the stable, horses and all equipment looking immaculate at all times.
People
* Mobilize & inspire team members & supervisors to build a high performing team in order to achieve business goals & service standards
* Mentor, train & coach team members
* Manage shift coverage, work load & resource distribution within & across teams
* Interviewing, hiring, induction & succession planning of staff
* Identify training needs, design & track training for department
* Monitor & evaluate team performance
Guest Interaction
* Dealing with enquiries, bookings and requests from internal and external guests in a timely and appropriate manner.
* * Fitting guests with safety equipment before riding, keeping safety equipment in accordance with best practice guidelines (replacing when worn/unsafe) looking clean and organised in lockers at all times.
* Teaching guests of the hotel and local clients on our ponies and horses with knowledge, enthusiasm and care for safety at all times.
* Managing daily horse allocations for teaching, ensuring well being of horses and safety of guests maintained as a priority.
Administration
* Assist the Equestrian Manager with contacting guests to book and reconfirm rides
* Assist with the management of the individual horse/pony files and ensuring they are all up to date on a regular basis
* * * Daily management of the yard and assigning tasks to team members
* Assisting the Equestrian Manager with the orders, farrier, vet booking
* Assist to source further horses/ponies for loan/lease/purchase as business levels require and subject to budget allowance
Health & Safety
* Comply with all statutory and company health and safety, fire, bomb and security regulations
* Ensure job required certificates are kept up to date 1st Aid, Child Protection, CRB checks
* Review and update departmental risk assessments including monthly area assessment forms
* Check tack and equipment weekly for faults and action where necessary
* Review SOPs and facilitate ongoing training for team members as necessary
* Ensuring all guests complete disclaimers before riding
* Ensuring accident report forms are completed accurately, signed by casualty and submitted to Security in timely manner
The items shared are the essence of a day in the life of an Equestrian Assistant Manager,but we'll make sure you are provided with specifics on how we care for our hotel.
What you'll bring
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o BHS Exams (BHS AI or II),
o 1st Aid
o Ride & Teach including beginners
o General yard work
o Stable management
o Customer Service
o Previous Hotel Experience
o Positive attitude
o Computer literate
o Good communicator
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at
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