Job description. Job Summary. We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. In this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. You will assist in food preparation, maintain food safety standards, and contribute to a positive dining experience through effective guest services and upselling techniques.
Duties
1. Greet and welcome guests with a friendly demeanour, ensuring they feel valued from the moment they enter.
2. Assist with food preparation in accordance with kitchen standards and food safety regulations.
3. Provide excellent guest services by taking orders accurately and efficiently, addressing any inquiries or concerns.
4. Maintain cleanliness and organisation of the front of house area, including dining spaces and service counters.
5. Collaborate with kitchen staff to ensure timely delivery of orders and high-quality presentation of dishes.
6. Employ basic maths skills to process transactions accurately and handle cash responsibly.
7. Upsell menu items to enhance the guest experience while contributing to the restaurant's sales goals.
8. Manage time effectively to ensure all tasks are completed within designated shifts while maintaining high service standards.
Qualifications
* Previous experience in a restaurant or culinary environment is advantageous but not essential.
* Strong knowledge of food safety practices is preferred.
* Excellent communication skills and a passion for providing outstanding guest services.
* Ability to work collaboratively within a team while also being self-motivated.
* Basic maths skills for handling transactions and processing orders efficiently.
* Strong time management skills to handle busy periods effectively.
* A willingness to learn and adapt in a fast-paced environment, with a focus on helping others.
Join us as a Front of House Team Member and be part of an exciting culinary journey where your contributions make a difference!
Job Types: Full-time, Permanent
Pay: £12.21-£14.00 per hour
Expected hours: 40 per week
Additional pay: Tips
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Schedule: Day shift, Monday to Sunday, Weekend availability
Work Location: In person
Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: shifts are variable depending on the business needs
Salary: £12.21 – £14 hourly
Benefits: cash tips + overtime
Starting time: Immediate start!
About Popina Trade Ltd:
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