Responsibilities
* Experience leading and developing a team in an exciting, fast-paced environment
* Excellent time‑management, delegation, and problem‑solving skills
* A pride in offering unmatched support to customers and the team through every shift
* Strong communication skills to tackle even the trickiest conversations
* The confidence to monitor, manage and improve the store's key performance indicators
* Motivate and support your team, learning from our Company Values
* Confidently create an environment where every colleague can achieve their best work
* Be responsible for managing and improving the day‑to‑day operations and performance of your store's KPIs
* Optimise processes and solve problems to keep the store running like clockwork and the team focused on their tasks
* Make sure that excellent customer service is given to everyone who shops with us
Benefits
* Salary: £46,000 – £66,000 per annum
* 30–35 days' holiday (pro rata)
* 10% in‑store discount
* Contributory pension scheme
* Enhanced family leave
* Fully expensed company car or car allowance
* Additional perks
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