ClarusONE Sourcing Services, LLP, provides strategic generic pharmaceutical services for both Walmart Stores, Inc. and McKesson Corporation. Its mission is to enable access to affordable medicines, which it has successfully been doing since its inception in 2016.
ClarusONE is a joint venture between Walmart and McKesson, two of the top 10 biggest corporations in the USA, according to the Fortune 500 list. They have more than two decades of history working together to improve the quality and lower the cost of pharmaceutical care to patients. This partnership leverages McKesson's demonstrated strength and expertise in global pharmaceutical sourcing in conjunction with Walmart's strength and commitment to delivering leading health and wellness services to their customers.
ClarusONE Sourcing Services is headquartered in London and prides itself on its can-do attitude that has ensured millions of Americans pay less when buying generic pharmaceuticals every day.
Job Title: Director, Sourcing Execution
Location: London, United Kingdom
Level: M4 Job
Purpose: The Sourcing Execution Director is a key leadership role in ClarusONE, reporting to the Senior Director, Sourcing Execution; leading the Bid Management and Pricing & Commercial Operations functions to drive operational effectiveness and implementation of supplier and product strategies across large scale Sourcing events and daily pricing activities.
The Director will manage two value-driving and high performing functions within the Sourcing Execution team, Bid Management and Pricing & Commercial Operations. The Bid Management team leverage bulk processes to execute large-scale sourcing events to meet ClarusONE and its Members' strategic needs. The Pricing & Commercial Operations team process price changes and resolve discrepancies with suppliers and Members, continually monitoring market dynamics and triggering required action to ensure pricing compliance. The role will seek to drive synergies and maximise value created across the two teams, both commercially and operationally.
From a commercial perspective, partnering with internal Supplier Relations and Strategic Initiatives teams will be critical to ensure that any solicitations and pricing efforts are aligned with the strategic goals of the business. To best understand and achieve objectives of ClarusONE's Members, partnership with the Member Engagement team will be key, ensuring effective communication and alignment from the inception of an initiative or Sourcing Event throughout its execution.
The Director will be expected to partner with Analytics to drive a test-and-learn approach to large scale Events and pricing initiatives, exploring different approaches to driving Sourcing value and achieving optimum service level and supply availability, tailored to the supplier and / or product-set in focus. The Director will be strategic and data-led in their approach, developing a suite of welldefined and quantifiable success measures and holding the team to account to deliver against agreed financial and non-financial targets. Collaboration with Finance and alignment with wider Sourcing leadership on these success measures will be key.
The role will oversee a combined function that manages hundreds of weekly price changes and thousands of product awards annually, therefore requiring a strong focus on driving operational excellence, being able to identify opportunities for improvement and partnering with Product, Process Improvement and Technology teams to implement necessary changes to processes. There will be a strong commitment to Member SLA's and adhering to Event and product award timelines, collaboratively resolving issues and escalating where necessary to ensure minimal slippage.
Stakeholder communication is a critical aspect of success in the role, with regular updates and presentation of results to executives within ClarusONE and its Members. The Director will be expected to be an adaptive and collaborative leader, both with the teams they manage and with their colleagues.
Responsibilities:
• Lead and manage the Bid Management and Pricing & Commercial Operations teams, with direct line management of the two respective functional Leads
• Partner with Supplier Relations and Strategic Initiatives on supplier and product strategies, leading on execution against these via large scale Sourcing events, ad-hoc solicitations and pricing initiatives
• Creation and ownership of the Sourcing Event plan for ClarusONE, designed to deliver against financial and non-financial targets, encompassing supplier and product strategies, Memberspecific goals and flexibility for ad-hoc solicitation needs
• Ensure accurate and timely completion of all Sourcing Events and Pricing initiatives led by the team, aligning to committed internal and Member SLAs
• Driving Sourcing team and supplier adherence to ClarusONE's pricing framework and thorough understanding of the price walk, identifying opportunities to improve compliance and challenge existing supplier behaviour
• Identify areas of efficiency and process improvement for team and partner with Process Improvement and Product to standardise existing process, support implementation of new system improvements and deliver against ClarusONE's wider change agenda
• Collaborate with the Analytics team for measurable outcomes for team activities and utilize data to identify market trends and areas for further exploration; support design and implementation of a core set of KPI's to measure Sourcing effectiveness and team performance
• Align with Member Engagement to ensure member needs are being met and continually obtain feedback on processes and outputs
• Regularly report out on Event and initiative plans and results across stakeholders and senior leadership, including team adherence to all agreed-upon SLA's and KPI's; drive root cause analysis and action plan to address underperforming KPI's
• Support all SOX related activities and audit - ensuring processes are compliant
Requirements: Education / Experience:
• Bachelor's degree in Economics, Supply Chain, Science, Engineering or a related field preferred
• Strong managerial experience
• Experience in generic pharmaceuticals or healthcare preferred
Knowledge / Skills:
• Adaptive and collaborative approach to leadership, coaching individuals to achieve best potential • Ability to build positive working relationships with internal and external business partners and to influence a diverse set of stakeholders
• Time management, including ability to organise and prioritise work to consistently meet critical and/or conflicting daily deadlines while ensuring the highest level of accuracy
• Demonstrated contract negotiation skills; experience with multi-dimensional negotiations and related problem solving and stakeholder alignment is required
• Strong analytical experience, comfortable with data and managing operational and technical functions
• Proven ability to research, analyse and problem solve
• Outstanding interpersonal and communication skills, flexible and adaptive to changes in the business
• Ability to work autonomously
• Comfortable with ambiguity
• A percentage of travel with some after-hours business meetings