Join us to apply for the Customer Service Advisor role at Linx Printing Technologies
The Customer Service Team is seeking a Customer Service Advisor — a customer-focused multi-tasker with excellent organisational, administrative, and communication skills.
This is a temporary, hybrid role based at Linx House, reporting to the Customer Service Team Leader. A secondment may be considered for development opportunities.
Your challenge
The Customer Service Advisor is responsible for delivering excellent customer service to our global Channel Partners.
As a Customer Service Advisor, you will:
* Process customer orders accurately and confirm delivery dates
* Plan orders following production lead times and customer consolidation requests
* Liaise with the planning team for urgent requests
* Follow up with the logistics team on shipment delays or queries
* Keep customers updated on order statuses
* Respond to customer enquiries, collaborating with Logistics and Operations Teams, including Third-Party Suppliers
Essential requirements:
* Experience in Customer Service, Supply Chain, or Administration roles
* Customer-focused, able to work independently and as part of a team
* Numerate, detail-oriented, with strong communication skills for managing interactions with internal and external stakeholders globally
* Knowledge of Salesforce CRM or similar systems is an advantage but not essential; training will be provided
If you have questions or wish to apply, please contact Katy Clark, Customer Service Team Leader, or Paul Philbey in HR.
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Unsolicited Assistance
We do not accept unsolicited assistance from headhunters or recruitment firms. Resumes or profiles submitted without a signed search agreement will be deemed the property of Veralto, and no fee will be paid for such referrals.
Additional Information
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industry: Printing Services
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