Key Account Manager
Location: Poole
Job Type: Full-time
Salary: £30-40K - OTE £50k
About the Role
As a Key Account Manager, you will be responsible for managing and developing relationships with both new and existing clients. You'll prepare quotations, identify opportunities to expand services, and work closely with internal teams to ensure clients' needs are met. This role is perfect for someone who enjoys building trust, solving problems, and contributing to business growth.
Key Responsibilities
Build and maintain strong, long-term relationships with key clients
Act as the main point of contact for assigned accounts and a trusted advisor
Develop and execute account plans to maximise growth and revenue
Identify clients' business objectives and propose tailored service solutions
Collaborate with internal teams to ensure client requirements are delivered effectively
Provide client feedback to inform service and product improvements
Achieve and exceed sales and margin targets through upselling and cross-selling
Identify opportunities for new business within existing accounts
Work with Operations and Engineering teams to ensure successful project delivery and client satisfaction
What We're Looking For
Proven experience in a similar account management or client-facing role
Strong relationship-building and communication skills
Results-driven with a focus on customer satisfaction
Ability to understand client challenges and develop tailored solutions
Strong organisational skills and attention to detail
Self-motivated and comfortable working independently or as part of a team
What's On Offer
Competitive salary plus performance-related bonus (DOE)
Company pension
Opportunities for progression and skills development
Birthday off each year
Supportive and collaborative work environment
APPLY NOW!!
INDCP