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Part-time farm food admin & customer support

Chichester
AgHires
Customer support
Posted: 25 May
Offer description

Farm Food Administrator

Goodwood Home Farm sits at the heart of everything we believe in - exceptional produce, sustainability, and true provenance.

We're looking for a Farm Food Administrator to support our Wholesale and Retail operation. This is a varied, hands-on role where you'll provide essential administrative, sales, and customer support, helping the team deliver outstanding service and maintain smooth day-to-day operations.

This is a part-time, permanent position, offering flexibility alongside the opportunity to be part of a passionate and growing team.


What you’ll be doing

You’ll play a key role in keeping the department running efficiently, including:

* Processing invoices and credit notes accurately and in a timely way
* Supporting packing and dispatch to ensure orders are fulfilled correctly
* Maintaining accurate records across orders, customers, and stock
* Liaising with customers regarding accounts and queries
* Supporting procurement of farm produce including dairy, meat, and alcohol
* Setting up new customer accounts alongside the Finance team
* Ensuring all traceability and legislative documentation is up to date


You’ll also support the wider team by:

* Acting as a key point of contact for customer enquiries
* Building strong relationships and supporting business growth
* Providing cover in the Farm Shop when needed
* Supporting key Goodwood events and seasonal activity


What you’ll bring

* Prior experience in administration, customer service, or sales support is desirable
* Strong organisational skills with great attention to detail
* Confidence using Microsoft Office, including Excel
* A proactive and adaptable approach
* Strong communication skills and a customer-focused mindset
* An interest in food, farming, or high-quality produce


What you’ll get

* Free event tickets
* Group Performance Share scheme
* Health cash plan
* Life assurance
* Wellbeing support
* Exclusive Estate discounts
* A beautifully unique working environment

Everything we do is driven by our values: The Real Thing, Derring Do, Obsession for Perfection and Sheer Love of Life.

If you’re looking for a role where you can make a real impact within a close-knit team, we’d love to hear from you.

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