Exciting new opportunity in travel retail, supporting a fast-paced retail and food service business, where every day brings new opportunities to grow and make an impact! Job purpose: The IT Project Manager will be tasked with planning, executing and overseeing all IT project related to our front and back-office solutions. You will ensure that projects are delivered on time, on budget and meet the desired objectives. You will be assisted in your mission by the local team and by our team of experts based in Paris. Every day will be different. Whether it is working from one of our stores where a deployment is taking place, from the office where you’ll be able to meet with some of the stakeholders for a project review or from home when you need to focus on more demanding tasks, you will enjoy the variety of possibilities and the freedom in organising your own work. This is a full-time position based at our London office, with regular travel across the UK, Ireland, and Europe. Flexibility in working hours is required. Contract : 37.5 hours per week Benefits : Simplyhealth cash plan, Retail Trust, life insurance, and up to 25% in-store discounts Key Responsibilities: Assist IT Director in designing the project roadmap Define project scope, goals, deliverables, and timelines Develop retailed project plans, schedules, and resource allocations Coordinate internal teams and third-party vendors to ensure seamless execution Communicate project status, milestones, and risks to stakeholders and leadership Track project progress, adjust plans as needed, and report on status to stakeholders Ensure quality standards and compliance with IT governance and security policies Facilitate post-project reviews and continuous improvement initiatives Guide users through the change and provide documentation, training Qualifications: Similar experience or good knowledge in front and back-office systems (POS and ERP) Experience in project management Experience with hospitality and/or retail operation Ability to work in a fast paced environment and handle multiple tasks Key Skills: Effective communication skills, both verbal and written Proven ability to work well both independently and collaboratively in a team Naturally curious and eager to learn Self-motivated with a proactive approach to tasks and development Our values: Can you feel the HEAT? Whatever role you deliver for Lagardère Travel Retail, part of your responsibility is to represent and uphold our company values everyday: HONESTY – Working ethically | Fostering a culture of openness | Treating each other fairly | Being considerate EXCELLENCE – Delivering first class customer service | Upholding high store standards | Showcasing prestigious brands AGILITY – Working in a fast-paced environment | Adapting well to change | Always striving to improve TEAM SPIRIT – Working together as one team | Supporting each other | Being active partners in our wider communities Our company: One of the two divisions of the Lagardère group, Lagardère Travel Retail is a pioneering global leader in the travel retail industry and the only operator to have established a comprehensive and world-recognised leadership across multiple business activities. Cumulating more than 170 years of experience in travel retail since the opening of the first bookstore in 1852 at Paris Gare de Lyon, we deliver new experiences for travelers every day. Operating over 5,000 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 42 countries worldwide, we generated €5.2bn sales in 2022. At Lagardère Travel Retail we believe an inclusive and diverse culture can help businesses and people thrive. We are committed to create a work environment where our people can fulfil their potential and be themselves and to support each and every one of them in achieving their ambitions. We welcome and consider all applicants regardless of their background and can ensure all candidates will receive a fair and equal treatment.