Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.
About the role
As one of our Customer Delivery Drivers, you’ll bring the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. You will actively demonstrate our ethos — passionate Partners serving food lovers. When you’re not out on the road, you’ll be in-store supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Note: You need to be 18 years or older to work in this role.
Key Responsibilities
* Start your day in store and be responsible for checking your delivery routes for the day.
* Load and prepare your van for deliveries, ensuring all orders are together for efficient delivery directly to customers.
* Complete the appropriate vehicle safety checks on your van, maintaining full road compliance and health and safety standards.
* Be an ambassador for the Waitrose brand on the road with great customer service as the top priority.
* Help customers with their shopping and build rapport based on trust and service.
* Support the wider shop team when required with general shopkeeping tasks.
Essential skills/experience you’ll need
* Full valid B-Category UK manual driving licence with no more than 6 points.
* Great customer service skills.
* Time management skills.
* Ability to cope with the physical requirements of the role (e.g. lifting crates, moving cages).
* Comfortable working independently with self-motivation and adaptability.
* IT literate.
Desirable skills/experience you may have
* Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.
Varied hours of part-time work (30 hours per week) across seven days to include early starts, late finishes, evenings and weekends between 06:00–22:00.
The partnership
We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never knowingly undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
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