We here at Siamo Recruitment are working in partnership with a leading design and manufacturing firm who are developing a new position within their business for a technically minded talent looking manage an exciting and bespoke customer base.
In this role as the Sales Engineer role, you will take your customers from initial enquiry through to post sales customer care allowing you to see the full lifecycle. This role will have you actively designing bespoke products to meet your customers needs.
As the Sales Engineer our client is looking for a talent who is a specialist at client relationships and customer satisfaction is at the heart of what they do.
You will partner with supply chain, design and installation teams becoming a key point of contact for internal and external relationships.
Our client provides training, mentoring and a fluid career path for the individual looking to grow within a successful company.
What benefits do our clients offer?
Hybrid working pattern (3 days from home)
26 days annual leave + public bank holidays
Company bonus scheme
Salary sacrifice EV scheme
Company laptop and other facilities to work from home
Parking onsite
Bring your dog to work
Regular company events
Break and games room
As the Sales Engineer role will hold the following responsibilities:
Develop and control the quote pipe/bank system
Active quoting and account management of accounts
Pursue enquiries, leads and quotations to ensure understanding, clarity and aim to secure a sale
Building bespoke sales
Chasing quotations for the external and internal Design team and advise the Design team of progress of individual quotations
Post sale account management
Process customer orders to the satisfaction of the customer and the company
Liaise with the warehouse to ensure customer collections are co-ordinated
The ideal candidate for this Sales Engineer role will have:
Previous sales support or account management experience would be essential
A natural passion for relationship building
Previous experience reading technical drawings through AutoCAD
Previous customer service experience is essential
Previous experience liaising with external and internal stakeholders
Attentive and previous quoting experience
Full UK Driving License due to rural location
Likeminded job titles: Sales Account Manager, CAD Sales Executive, Sales Support and Account Manager