Litigated Credit Hire File Handler Location: Liverpool - Hybrid working (1 day in the office) Salary: Up to £29,000 per annum Contract: Full-time | Permanent Represented by: Time Recruitment Why Join This Role? - Your Benefits First 25 days' annual leave, increasing with length of service (plus the option to buy or sell up to 3 days) Hybrid working - only 1 day a week in the office Simply Health Care Cash Plan Pension contributions: 5% Employee / 3% Employer WeCare: 24/7 access to online GPs, mental health support, and wellbeing resources Death in Service benefit after 12 months' service Cycle to Work, Tech Scheme, Season Ticket Loan, and GymFlex (post-probation) Discounts on local retailers, Gourmet Society membership, Merlin Attractions, and more About the Role Time Recruitment is proud to present a superb opportunity for an experienced Litigated Credit Hire File Handler to join a fast-paced and highly regarded legal team. In this role, you'll be managing complex and high-value credit hire claims, with a focus on files up to £25,000. It's an ideal opportunity for someone looking to build on their litigation expertise while playing a key role in defending claims and reducing costs for insurer clients. Key Responsibilities Handle a caseload of litigated Delegated Authority credit hire and injury files, working under the guidance of a supportive Team Leader Assess and manage files throughout their life cycle, ensuring compliance with both internal process and client expectations Develop case strategies and carry out relevant legal research Negotiate effectively over the phone with third-party solicitors Liaise with insurers and policyholders as required Ensure all actions are documented accurately on the Case Management System Complete MI (management information) records and billing tasks precisely Operate within ISO 9001 quality standards and adhere to SRA rules and regulations Meet individual performance targets while upholding company values Court File Work Includes: Drafting defences and direction questionnaires Managing disclosure and exchange of evidence Preparing pre-trial checklists Drafting CPR Part 18 and Part 35 questions Instructing Counsel where necessary Preparing counter schedules Working Hours: Monday to Friday 9:00am to 5:00pm (1 hour for lunch) Hybrid working - 1 day in the office, 4 days from home 35 hours per week What We're Looking For Essential: Previous experience handling litigated Credit Hire claims Strong working knowledge of the litigation process Minimum of 5 GCSEs (or equivalent) - a degree or LPC is advantageous Ability to prioritise workloads, use initiative, and meet deadlines Excellent verbal communication and telephone negotiation skills Ability to make informed decisions and remain calm under pressure Strong IT skills, including Microsoft Word, Outlook, and ideally, a Case Management System Desirable: Experience working on Personal Injury cases About the Employer This legal team is part of a respected professional services and technology business, working in partnership with major insurers and global organisations. They are known for their collaborative approach, career progression opportunities, and strong focus on innovation and development within the legal sector. If you're looking for a fresh challenge and a chance to take your litigation skills to the next level, apply today through Time Recruitment