Why this job matters
Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or life skills built from building relationships with those around you. If so, you have transferable skills to succeed in a Customer Service Billing role with EE.
Why not use your skills to make a difference? Join our Billing Team in Plymouth. We need people like you to speak with our customers over the phone about their accounts, listen to their needs, and work together to find the best possible outcome.
We understand that life never stands still. Like most roles within EE, this opportunity is designed with flexibility in mind. We’ll support your success by making sure you don’t miss appointments or can look after your family in an emergency. This includes scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* A starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave—up to 2 weeks off—to support colleagues caring for family or friends who are disabled, ill, or elderly.
* Family Leave—equalized maternity, paternity, and adoption leave, with 18 weeks full pay and 8 weeks half pay in the first year, regardless of how you grow your family.
* Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds every year.
* Support to carve your own career path. We’re passionate about developing our people and supporting your career goals.
* Season Ticket Travel Loan—funds upfront to cover your travel costs to and from work.
* Volunteering days to give back to your local community.
* Optional private healthcare and dental to protect you and your family.
Alongside these benefits, we offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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