Box Leisure "The cutting edge of leisure careers" Title: Guest Experience Manager Manager Duration: Permanent Hours: Full Time Salary: Up to£35k Location: Yorkshire Accommodation available You will lead our team to provide our customers and owners a magical & memorable experience from the moment they arrive, through to waving them goodbye.
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
This position is actively involved on site, ensuring a safe and secure environment for all guests, overseeing and ensuring the team is always providing an enjoyable and amazing experience.
Youll be leading the Guest Experience Team, including line management, supporting welfare and wellbeing, and identifying and facilitating career development & training opportunities.
What youll need Excellent communication, organisational and leadership skills Retail experience Strong Admin skills Experienced with reception duties Strong decision-making ability Can confidently deal with Guest concerns and resolve problems Proven experience leading large teams in a Customer Service environment Experience in managing operations, performance, resources and cost control If you feel you fit this role please contact Kevin at or 01613596110 for a confidential chat and more details.d02fcfcb-6df4-40ee-95cf-3eb059ce3173