Job Summary
An exciting opportunity has arisen to recruit a Band 4 Care Coordinator to join the busy Prostate Clinical Nurse Specialist team at the Royal Surrey County Hospital. The post holder will support the delivery of the Prostate Cancer Supported Self‑Management (SSM) pathway, working closely with the Prostate CNS team to ensure safe, effective, and patient‑centred care. They will act as a key point of contact for patients on remote monitoring pathways, coordinate PSA tracking and safety‑netting processes, and provide high‑quality information, support and signposting. The role involves completing holistic assessments, implementing personalised care plans and signposting patients, carers and their families to support agencies highlighted through the assessment process, supported by the CNS team. Excellent communication skills, the ability to manage a large patient group, previous oncology experience, and the capacity to work independently and as part of a multidisciplinary team are essential.
Responsibilities
* Act as first point of contact for patients on the SSM pathway, responding to queries, concerns, and information requests.
* Provide clear evidence‑based information about prostate cancer, treatment side effects, follow‑up processes, and self‑management strategies.
* Support patients to understand their PSA results and what they mean, escalating concerns appropriately.
* Facilitate Holistic Needs Assessments (HNAs) and care planning under the supervision of the CNS team.
* Offer emotional support and signposting to psychological, financial, and community services.
* Monitor PSA results for patients on SSM, active surveillance, and post‑treatment follow‑up pathways.
* Ensure timely PSA testing by sending reminders, contacting patients, and liaising with GP practices and phlebotomy services.
* Identify abnormal or rising PSA results and escalates promptly to the CNS team or relevant clinician.
* Maintain accurate and up‑to‑date records on remote monitoring platforms (e.g. Somerset, or Trust‑specific systems).
* Support safety‑netting processes to ensure no patient is lost to follow‑up.
* Assist CNSs with preparation for clinics, patient reviews and MDT discussions.
* Support coordination of follow‑up appointments, investigations and referrals.
* Collect, record and report key performance data for the prostate cancer pathway.
* Contribute to service improvement projects, audits and patient experience initiatives.
* Maintain accurate documentation in line with Trust policies and professional standards.
* Contribute to reducing unnecessary outpatient appointments through effective remote monitoring.
* Work collaboratively with the Prostate CNS team, MDT members and administrative colleagues.
* Participate in team meetings, training sessions and supervision.
* Contribute to the ongoing development of the SSM pathway and remote monitoring processes.
* Promote patient empowerment and self‑management principles across the service.
Qualifications
* Essential: GCSE English Language and Mathematics (Grades A‑C) or equivalent.
* Essential: NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses.
* Evidence of good communication skills and person‑centred care.
Knowledge and Experience
* Essential: Relevant health or social care experience or equivalent.
* Essential: Experience in the use of data management systems.
* Essential: Understanding of the health and social care environment.
* Essential: Experience in coordinating a patient workload.
* Essential: Understanding of Macmillan Cancer Support and its role across the UK.
* Essential: Awareness of the National Cancer Plan.
* Essential: Knowledge of relevant cancer treatments, interventions and terminology.
Desirable Qualifications
* Evidence of continued role development.
* Coaching or teaching qualification.
Job Details
* Band: 4
* Salary: £29,812 – £32,715 per annum (pro‑rate) including high‑cost area supplement.
* Contract: Permanent, Full‑time.
* Location: Egerton Road, Guildford, GU27XX, United Kingdom.
* Closing date: 18 June 2026.
Disclosures
This post requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.
Employer Contact
Royal Surrey NHS Foundation Trust
Egerton Road, Guildford, GU27XX, United Kingdom
e.tauyanago@nhs.net
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