About the Role Working in a team of Enterprise and Solution architects, the Front Office Enterprise Architect (EA) is accountable for designing an architecture to modernise the technology capability of applications underpinning the Sales, Marketing and Customer Service areas within the business to meet their strategic goals. This role is responsible for defining both the technology plans and the conceptual and logical target architectures and roadmaps. It is also ultimately accountable for assuring the designs that define the implementation of the production systems. In addition to core business priorities, the Front Office EA must also consider the broader technology factors (e.g. data, technology and integration) in defining and delivering the technical enablers to support the business strategy, as well as aligning them with other domain areas of the landscape. This will require a highly collaborative style, engaging with a range of senior business stakeholders and Group Technology colleagues, to ensure a seamless and integrated capability is delivered. You will lead the definition of the Target Enterprise Architecture for Front Office, aligned to the company strategy and goals. You will assess the financial and technical impact of change and contribute to an architecture investment strategy to transition from current to target architecture. Working closely with senior business stakeholders and functional and technology experts in Group Technology you will: Lead the definition of architecture models for the Front Office domain, including as-is, to-be and transition state architecture models. Contribute to the development of a technology strategy across all domains as part of the architecture team. Perform regular review of roadmaps to ensure continued alignment with business needs whilst also ensuring technical currency and debt are actively managed and planned for. Contribute to the definition of overarching Enterprise Architecture and domain specific Principles to guide solution decision making. Contribute to the definition of enterprise standards, patterns, and other architectural artefacts that guide the implementation of the Enterprise Architecture for all domains. Participate in regular review of those artefacts, assessing and verifying efficacy and need. Participate in Architecture Governance and Assurance forums to ensure that Architecture standards are adhered to, strategic plans and objectives are met, and roadmaps are realised effectively. Contribute to the development and ongoing maintenance of Architecture Governance processes and forums, aligned to wider governance models. Provide consultancy on strategic initiatives and other projects/programmes and act as the conduit to approval for technology implementations and purchases, ensuring that they are aligned to the enterprise architecture strategy. Track and report progress against the architecture roadmaps and overall target architectures. Engage, and build relationships with, technology vendors in your area to ensure the optimal outcome. We operate a hybrid working policy that requires a minimum of 2 days per week in the Oxford office. About You To be successful in this role, you will ideally have: Essential: Significant experience in the definition of architectural artefacts e.g. architectural models, roadmaps, strategies, principles, standards, patterns etc. Good knowledge of one or more architecture modelling & notation techniques (methods). Deep experience with 'enterprise applications' in your Front Office business area including Salesforce, Web and eCommerce technologies and Customer Relationship/Experience Management capabilities, and architecture domains such as Data & Information, Infrastructure, Security and Integration. Wider awareness of how these are dependant, fit into and support a company wide architecture. Experience of leading technology and architecture for large-scale modernisation transformation programmes. Excellent written and verbal communication skills. Desirable: Good experience of Business Architecture concepts eg capability models. Knowledge of relevant industry trends such as Generative AI, Digital Transformation, Sustainable IT, Platform Engineering. Knowledge and understanding of world class technology suppliers with a strong external perspective on developments and trends in technology. Conflict Management & Negotiation Skills. Benefits We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies. We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts. Please see our Rewards and Recognition page for more information. Queries Please contact cynthia.yue@oup.com with any queries relating to this role. Please note this advert may be removed before the advertised end date, so we encourage you to apply as soon as possible. We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.