Controls Support Engineer
đź“Ť Location: Heathrow Airport (All Terminals)
đź’° Salary: Circa ÂŁ40,000 Basic + ÂŁ900 per month shift allowance (ÂŁ10,800 per annum) + Overtime
⏰ Hours: 42 hours per week (Shift-based) - 4 on, 4 Off (12 hour days & nights)
đź“„ Contract: Permanent
🚀 Start date: ASAP preferred
*Sponsorship not available*
The Opportunity
We’re supporting a major aviation systems provider at Heathrow who are looking to appoint an experienced Controls Support Engineer to join their specialist controls team.
Working within a live baggage handling environment, you’ll take ownership of investigating and resolving complex low-level control faults, analysing data, and driving optimisation across critical systems. This role requires someone confident working across both low-level controls and the wider electro-mechanical and high-level interfaces.
Airport experience is highly desirable.
Key Responsibilities
Lead complex and critical control-related incidents
Interface directly with Duty Managers and high-level teams during P1/P2 events
Fault-find communication issues between HLC and LLC components
Oversee 2nd/3rd line support for integrated technologies
Act as the system expert for specialist OEM controls
Maintain and update specialist OEM PLC and Safety PLC systems
Drive incident resolution within agreed SLAs
Provide accurate technical handovers between shifts
Support and maintain software repositories and version control systems This role suits someone detail-oriented, technically inquisitive, precise and confident within their area of expertise. Strong communication skills and the ability to build customer relationships are essential.
Qualifications & Experience
HNC (or equivalent) in Electrical / Controls Engineering
Strong PLC knowledge essential (OEM experience beneficial)
Experience with software version control
Knowledge of fieldbus and drive technologies
Proven fault-finding and problem-solving experience
Airport or material handling systems experience preferred
Heathrow baggage system knowledge advantageous What’s On Offer
28 days annual leave (excluding public holidays)
Private medical cover
Enhanced wellbeing membership (including fast GP access and reward-based benefits)
Pension scheme (5% employer contribution)
Cycle to work scheme
Childcare salary exchange scheme
Recognition and reward platform
Genuine career progression opportunities within a technically complex environment If you’re looking for a technically challenging role within one of the UK’s busiest aviation environments, and you thrive in high-pressure, high-performance systems, APPLY NOW