Job Description
🚨NEW OPPORTUNITY‼️
Location: Hainault, Essex
Proper Recruitment are delighted to be working with a successful mortgage brokerage in Essex who are looking for a Mortgage Specialist to provide support to clients within a fast-paced and busy customer focused role. The ideal candidate will be confident, have enthusiasm, be a team player, have excellent communication skills and comfortable on the phone to clients. Must have an understanding of mortgages and the property purchasing process.
This is an office based role Monday - Friday during probation [3 months] then will become Hybrid.
Responsibilities:
1. Look after all thing's pre-application and post-completion.
2. Help our customers be as prepared as possible, manage broker diaries and book in the appointments for new and existing customers.
3. Contact and manage our customers through various channels, including our existing CRM systems, introducer networks & social media.
4. Help progress our customers by providing exceptional customer service, nurturing and building relationships.
5. Manage and prioritise multiple tasks and projects effectively.
6. Ability to work across other business departments and assist with other tasks as required.