Ombersley Medical Centre have a fantastic opportunity for an efficient, organised and motivated person to join our busy Dispensing team!
You will need to demonstrate a positive and professional impression of yourself and the GP Practice by delivering customer service and administration to patients and customer alike. You will also need to show an ability to be able to handle a fast-paced environment whilst multi-tasking.
Ombersley Medical Centre is a busy, rewarding and patient-focused practice in Ombersley village, near Droitwich Spa, Worcestershire. We have approx. 7,200 patients and aim to deliver personalised, patient centred care in a safe and effective setting.
We are a GP training practice based in a modern and spacious building. We are proud to have strong patient satisfaction demonstrated by annual patient survey.
We are a based in the heart of our community and as such are involved with local fundraising and community events.
Main duties of the job
Tobe responsible for the processing of prescriptions in accordance with practicepolicy and current legislation. In addition, the post-holder will be requiredto support the Clinical Pharmacist in ensuring a high-level of service isdelivered at all times, whilst supporting the multi-disciplinary team in linewith the strategic objectives of the practice.
About us
Join a friendly, supportive and highly motivated primary care team where collaboration and patient care are at the heart of everything we do. Our practice prides itself on a positive, inclusive atmosphere where every team member is valued and encouraged to contribute ideas and grow in their role. We have a strong work ethic, balanced with understanding the importance of wellbeing, teamwork and mutual respect in a busy clinical environment. As a dispensing assistant, youll be part of a dedicated team committed to delivering safe, efficient and compassionate service to our patients. In return, we offer a welcoming workplace culture, opportunities for development, and the chance to make a meaningful difference within the local community.
Job responsibilities
The following are the core responsibilities of the Dispensing Assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
* To be responsible for checking all medicines dispensed, ensuring there are no discrepancies
* Dispensing medicines to the entitled population safely and accurately. Where there is doubt about the appropriateness of the item, dose or labelling instructions, this should be checked with the prescribing/duty GP
* Collecting prescription charges in accordance with dispensary protocol
* Maintaining stock levels within the dispensary, liaising with the Clinical Pharmacist to facilitate reordering and reducing wastage through out of date stock
* Receiving and storing supplies in accordance with current policy, ensuring the cold chain is maintained where applicable
* Ensuring controlled drugs are dispensed with in accordance with practice policy
* Safe disposal of returned and / or out of date medicines
* Ensuring all repeat prescriptions are processed within a 48-hour timeframe
* Providing patients with advice regarding all prescription matters and referring to the Clinical Pharmacist or duty GP if unsure
* Process prescription requests via email, phone, fax, face-to-face and online
* Assisting the Clinical Pharmacist in the preparation of monthly returns including PPA claims, endorsing all prescription forms as appropriate
* Maintaining a clean and safe working environment at all times
* Maintain accurate records at all times, read coding entries appropriately
* Take prompt action in response to any drug alert bulletins that may be received from time to time
* Be aware of the key differences in working in a dispensing GP practice compared to community pharmacies.
* Partake in audit as directed by the audit lead
* Provide guidance for trainee dispensary staff and students as necessary
* Remain current with the latest guidance ensuring the dispensary conforms to NICE, CQC etc guidance
* Undertake any additional tasks as instructed by the Clinical Pharmacist/Practice Managers/Partners
Person Specification
Qualifications
* NVQ level 2 dispensing assistant or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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