Operations & Staffing Manager
Staffing and Talent Solution Agency
5 days per week (40-hour week), Mon-Sun rota-based shifts
£30,000 - £35,000 PA dependent on experience
Birmingham
Off To Work is looking for their next superstar Operations & Staffing Manager! We place amazing people in amazing places, and we need help to make that happen!.
Working within this close-knit Birmingham team, you will provide support in every operational aspect of the department. An Operations & Staffing Manager is responsible for overseeing the end-to-end recruitment process, managing client relationships, and ensuring the successful delivery of high-quality teams for events and hospitality clients.
You will learn to successfully manage and develop a client base and become a hiring pro! We are constantly looking out for talent, so advert writing, interviewing and onboarding will become second nature for our next Operations & Staffing Manager!
You will maintain and develop excellent relationships with the casual team, to profile and match candidates to our client's requirements. Our Operations & Staffing Manager will be very much involved in staff engagement, development, welfare and retention.
Our Operations & Staffing Managers are often found out on-site with our clients making sure what we are delivering is on point. From checking in teams and carrying out uniform and grooming checks to even working a shift where a senior presence is needed.
Minimum requirements
* Management experience in events, customer service, hospitality
* Excellent communication skills including fluency in spoken English and exceptional written English
* Confident phone manner and the ability to engage appropriately with applicants, casual staff and clients
* Computer literacy in Microsoft Office suite software, including Excel, Word and PowerPoint
* Drive and determination with attention to detail and an innate ability to focus on a variety of tasks
* An inspirational leader who isn't afraid to get their hands dirty
* There will be a requirement to work longer hours and weekend work and you'll be required to be on-call with the operations mobile on a rotating schedule - time in lieu.
* Drivers Licence (Advantageous but not essential)
Some of the reasons we love working for Off to Work
* Open team environment and camaraderie between all regions
* Company-wide profit share
* Regular (funded) social events
* Annual company-wide conferences, held in exciting locations around the world
* Personal training and development allowance
* Eye care vouchers
* Full health screening annually for team members aged 40+
* 1 celebration day off per holiday year
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